Embassy Suites Chicago, Chicago, Exceptional

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Rank

59th

Out of 415

Embassy Suites Chicago	Average Price: $342 Check Rates

Hotel Class:

511 North Columbus Drive

Chicago, 60611 View map

3-Star Hotel Rank: 21 of 73
Average review rating: 4.17

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (622) , Travelocity (16) , TripAdvisor (497) , YahooTravel (54)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (13) attentive (13) awesome (31) beautiful (37) best (58) better (56) big (56) cares (28) clean (241) comfortable (115) comfy (11) convenient (50) cool (9) courteous (15) decent (29) delicious (17) efficient (13) enjoyable (9) excellent (81) exceptional (22) fabulous (16) fantastic (22) fast (30) free (212) fresh (27) friendly (185) fun (18) good (314) great (481) happy (59) helpful (172) huge (33) liked (135) love (37) magnificent (35) new (35) nice (311) perfect (53) pleasant (32) pleased (11) plenty (48) positive (12) professional (15) quiet (41) reasonable (25) spacious (64) superb (9) terrific (10) welcoming (22) wonderful (93)

Exceptional

Appears in 37 comments.

The following words were used in comments with Exceptional:
$ (3) area (3) breakfast (7) clean (4) comfortable (3) floor (3) friendly (3) great (4) helpful (3) high (3) hotel (10) nice (5) not (2) park (4) reception (2) room (10) service (7) staff (9) suite (5) valet (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We were greeted as we entered the breakfast area, the valet service was exceptional, nothing was too much trouble, all areas including rooms were cleaned to a high standard.

"Excellent-all aspects! " Read full review on TripAdvisor 7/7/2011 Vote

2. Staff was friendly, helpful and provided exceptional service from beginning to end.

"Great Place to Stay " Read full review on TripAdvisor 5/21/2011 Vote

3. something interesting, They valet your luggage with the bell hop, except laptops which go at the front desk.

"Embassy suites is not what it was 20 years ago. " Read full review on TripAdvisor 4/5/2011 Vote

4. Great hotel, very clean, good service, best location, I can't say much more except your internet access is $14/day plus if you have a car, parking is $50 per day.

"Add $64 to whatever your rate is " Read full review on TripAdvisor 4/5/2011 Vote

5. Why have a pool, there was no room for anyone to even swim except maybe one person doing a lap.

"Nice Hotel Location - SMALL POOL " Read full review on TripAdvisor 3/26/2011 Vote

6. ( except parking costs are high at about 42.

"Just right " Read full review on TripAdvisor 3/24/2011 Vote

7. The people working there were all very nice and very helpful, with the exception of one lady working the breakfast line.

"Great location! " Read full review on TripAdvisor 12/23/2010 Vote

8. The general attitude was not friendly---just business with the exception of Doris the conceirege and the bellhops/valet who really hustle.

"Not worth the money! Skeleton crew! " Read full review on TripAdvisor 7/31/2010 Vote

9. This Embassy Suites was great except for the HOT TUB- or as other guests called it - the COLD TUB.

"Hot tub was always cold! " Read full review on Expedia 3/24/2010 Vote

10. Wonderful hotel and exceptional staff made our trip a very memorable one.

"Great location, service and experience " Read full review on TripAdvisor 1/8/2010 Vote