Embassy Suites Chicago, Chicago, Helpful

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Rank

59th

Out of 415

Embassy Suites Chicago	Average Price: $342 Check Rates

Hotel Class:

511 North Columbus Drive

Chicago, 60611 View map

3-Star Hotel Rank: 21 of 73
Average review rating: 4.17

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (622) , Travelocity (16) , TripAdvisor (497) , YahooTravel (54)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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adequate (13) attentive (13) awesome (31) beautiful (37) best (58) better (56) big (56) cares (28) clean (241) comfortable (115) comfy (11) convenient (50) cool (9) courteous (15) decent (29) delicious (17) efficient (13) enjoyable (9) excellent (81) exceptional (22) fabulous (16) fantastic (22) fast (30) free (212) fresh (27) friendly (185) fun (18) good (314) great (481) happy (59) helpful (172) huge (33) liked (135) love (37) magnificent (35) new (35) nice (311) perfect (53) pleasant (32) pleased (11) plenty (48) positive (12) professional (15) quiet (41) reasonable (25) spacious (64) superb (9) terrific (10) welcoming (22) wonderful (93)

Helpful

Appears in 305 comments.

The following words were used in comments with Helpful:
breakfast (39) clean (23) concierge (27) courteous (9) desk (32) employee (10) extremely (25) friendly (97) good (9) great (24) hotel (39) location (15) need (11) nice (15) not (25) pleasant (16) room (36) service (15) staff (173) valet (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Melissa was great in helping me with my sudden change in schedule and I look forward to returning to Chicago and staying at this Hotel.

"Excellent Customer Service " Read full review on TripAdvisor 5/21/2012 Vote

2. She was extremely helpful and very pleasant.

"Great location! " Read full review on TripAdvisor 5/14/2012 Vote

3. The concierge Doris was a tremendous help to us in our daily planning.

"Great location! " Read full review on TripAdvisor 5/14/2012 Vote

4. The bellman were friendly and helpful.

"Large rooms, good breakfast, good location and good service " Read full review on TripAdvisor 5/10/2012 Vote

5. They gave us directions which didn't get us lost and helped us out when we didn't know what to do one night.

"Fantastic property, excellent service, perfect location " Read full review on TripAdvisor 5/4/2012 Vote

6. I have to say, this hotel exceeded our expectations with the quality of the facility, location, and how friendly and helpful the staff were.

"Fantastic property, excellent service, perfect location " Read full review on TripAdvisor 5/4/2012 Vote

7. I would have liked to had some help from a concierge for tours, etc.

"Excellent hotel with great amenities " Read full review on TripAdvisor 5/3/2012 Vote

8. The staff were all very friendly and helpful and would say hello as they went by.

"Comfort Downtown " Read full review on TripAdvisor 4/20/2012 Vote

9. The staff members were friendly and helpful.

"Great Location " Read full review on TripAdvisor 4/16/2012 Vote

10. Having to take 2 elevators to get out to the street is a pain, but the location is great and the employees (though they're could have had more of them) were very nice and helpful.

"Nice hotel " Read full review on TripAdvisor 4/6/2012 Vote