Chicago Swissotel, Chicago, Welcoming

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Rank

33rd

Out of 415

Chicago Swissotel	Average Price: $272 Check Rates

Hotel Class:

323 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 16 of 39
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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awesome (40) beautiful (83) best (73) better (83) big (46) cares (34) clean (252) comfortable (239) comfy (31) convenient (56) cool (22) correct (18) courteous (28) decent (24) efficient (35) excellent (133) exceptional (27) fabulous (27) fantastic (51) fast (19) free (116) fresh (22) friendly (187) generous (22) good (308) gorgeous (19) great (532) happy (34) helpful (189) huge (26) liked (182) love (59) magnificent (56) new (82) nice (403) outstanding (18) perfect (48) pleasant (34) pleased (24) plenty (35) professional (28) quiet (78) reasonable (35) spacious (81) spectacular (28) tasteful (21) terrific (22) welcoming (37) well appointed (20) wonderful (87)

Welcoming

Appears in 69 comments.

The following words were used in comments with Welcoming:
arrival (6) bath (4) clean (10) comfortable (4) desk (8) friendly (8) helpful (4) hotel (26) lobby (6) not (9) park (5) quick (4) room (9) service (7) shower (5) spacious (5) staff (15) walking (6) warm (9) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Bellstaff, doorman, and front office staff were very helpful and welcoming.

"Great Hotel For Business " Read full review on TripAdvisor 5/20/2012 Vote

2. Bellman, concierge, front desk, parking attendant - all very welcoming and helpful.

"Swissotel " Read full review on TripAdvisor 5/16/2012 Vote

3. After a long trip mirrored to 'Planes, Trains and Automobiles' this hotel was a welcoming end to a rough day.

"Beyond Expectations " Read full review on TripAdvisor 5/12/2012 Vote

4. The staff was fantastic and made us feel very welcomed.

"Marvelous Hotel! " Read full review on TripAdvisor 4/3/2012 Vote

5. From the moment I arrived, I felt welcome at the Swissotel.

"Exceeded expectations " Read full review on TripAdvisor 4/3/2012 Vote

6. The staff were welcoming and very professional.

"Great hotel, great location with a personal touch... " Read full review on TripAdvisor 3/13/2012 Vote

7. From the pleasant and helpful staff to the beautiful view of the lake and the fruit welcome basket that I receive, the Swiss makes me feel special.

"My Chicago Hotel of Choice " Read full review on TripAdvisor 10/19/2011 Vote

8. A deluxe hotel is expected to be deluxe in every category from front desk welcome to concierge awareness, to bath accessories.

"NOT ALL IT SHOULD BE " Read full review on TripAdvisor 8/18/2011 Vote

9. The Front Desk, while official and courteous, yet seemed stressed (confirmed by later visits), and lacked the welcoming attitudes characteristic of deluxe hotels.

"NOT ALL IT SHOULD BE " Read full review on TripAdvisor 8/18/2011 Vote

10. The hotel lobby is nice and welcoming, but seems is always busy.

"Nice hotel away from it all " Read full review on TripAdvisor 8/16/2011 Vote