Chicago Swissotel, Chicago, Helpful

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Rank

33rd

Out of 415

Chicago Swissotel	Average Price: $272 Check Rates

Hotel Class:

323 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 16 of 39
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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awesome (40) beautiful (83) best (73) better (83) big (46) cares (34) clean (252) comfortable (239) comfy (31) convenient (56) cool (22) correct (18) courteous (28) decent (24) efficient (35) excellent (133) exceptional (27) fabulous (27) fantastic (51) fast (19) free (116) fresh (22) friendly (187) generous (22) good (308) gorgeous (19) great (532) happy (34) helpful (189) huge (26) liked (182) love (59) magnificent (56) new (82) nice (403) outstanding (18) perfect (48) pleasant (34) pleased (24) plenty (35) professional (28) quiet (78) reasonable (35) spacious (81) spectacular (28) tasteful (21) terrific (22) welcoming (37) well appointed (20) wonderful (87)

Helpful

Appears in 478 comments.

The following words were used in comments with Helpful:
bed (13) clean (24) comfortable (16) concierge (70) courteous (23) desk (50) excellent (15) extremely (29) friendly (143) good (19) great (36) hotel (52) location (34) need (16) nice (35) not (41) pleasant (17) room (66) service (21) staff (266)

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1. Bellstaff, doorman, and front office staff were very helpful and welcoming.

"Great Hotel For Business " Read full review on TripAdvisor 5/20/2012 Vote

2. Everyone we encountered was very helpful and pleasant.

"Great first trip to Chicago! " Read full review on TripAdvisor 5/16/2012 Vote

3. Bellman, concierge, front desk, parking attendant - all very welcoming and helpful.

"Swissotel " Read full review on TripAdvisor 5/16/2012 Vote

4. The concierge was partucularly helpful in suggesting restaurants, tours and local attractions.

"Great location and great hotel. " Read full review on TripAdvisor 5/12/2012 Vote

5. ( If they would put in a microwave, that would be helpful).

"Better and Better " Read full review on TripAdvisor 5/10/2012 Vote

6. Staff was extremely friendly and helpful.

"Weekend work stay " Read full review on TripAdvisor 5/9/2012 Vote

7. The concierge was extremely helpful - when I called to ask about good restaurants in the area, he didn't immediately tell me to go eat at the hotel restaurant, although it got decent ratings.

"Great location, Awesome room! " Read full review on TripAdvisor 5/7/2012 Vote

8. Everyone we encountered was very helpful and pleasant.

"Very Nice Hotel " Read full review on TripAdvisor 4/18/2012 Vote

9. I was always greeted warmly when I walked past staff in the hallways, and the front desk staff were helpful.

"Highly recommend " Read full review on TripAdvisor 4/15/2012 Vote

10. They help you with your bags, call you by your name when you check in, and go above and beyond any hotel I stay at for business.

"Luxury and comfort away from home " Read full review on TripAdvisor 4/12/2012 Vote