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OpinionWell
Rank
33rd
Out of 415

Chicago Swissotel

Average Price: $272  
 
Hotel Class:
323 East Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 16 of 39
Average review rating: 4.12
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 55 comments. 
The following words were used in comments with Cares:
bar (3)   bed (5)   charged (3)   clerk (2)   club (4)   extra (3)   fee (3)   guest (3)   health (4)   hotel (8)   liked (3)   nice (5)   night (4)   not (10)   problem (7)   professional (4)   respect (2)   room (6)   staff (13)   useful (3)    
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1. Altho the new, ornate lobby was not open at the time of our visit on March 30, the hotel did a great job taking care of their guests via the multiple check-in 'stations'.
"Swissotel Chicago- Downtown perfection! " Read full review on TripAdvisor   4/23/2012 Vote      
2. The reception staff took care of us promptly, with no wait, and allowed us to check in early.
"Great place to be for St. Patrick's Day " Read full review on TripAdvisor   4/1/2012 Vote      
3. I just did not care for it overall and the value simply wasn't there for me.
"Fantastic hotel, wonderful stay- will be back! " Read full review on TripAdvisor   9/12/2011 Vote      
4. The conference rooms were nice and well taken care of during the meetings.
"Fantastic hotel, wonderful stay- will be back! " Read full review on TripAdvisor   9/12/2011 Vote      
5. ( Honestly , he must work 24-7, right?) Charmaine, the check-in clerk, took care of my every wish, with a smile and professionalism.
"It truley was a "home away from home" during the Holidays! " Read full review on TripAdvisor   1/8/2011 Vote      
6. They don't realize that i pay 3 times for a night room than a GPS, i don't damn care about the GPS but a little respect and care for there customer.
"Room is excellent. Service sucks " Read full review on TripAdvisor   1/3/2011 Vote      
7. ( Honestly , he must work 24-7, right?) Charmaine, the check-in clerk, took care of my every wish, with a smile and professionalism.
"It truley was a "home away from home" during the Holidays! " Read full review on TripAdvisor   1/2/2011 Vote      
8. The Burnham is an excellent alternative if you care about these kinds of things.
"Big rooms, but service lacking " Read full review on TripAdvisor   11/20/2010 Vote      
9. The Burnham is an excellent alternative if you care about these kinds of things.
"Big rooms, but service lacking " Read full review on TripAdvisor   11/20/2010 Vote      
10. I was told no problem we will take care of it, so when we landed we called again and said please make sure the items were in the room and that the refrig be turned on so it will be cold.
"Very Friendly Hotel, small details in room need to be addressed... " Read full review on TripAdvisor   11/5/2010 Vote      
   
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