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Chicago Swissotel
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OpinionWell
Rank
33rd
Out of 415
Chicago Swissotel
Average Price: $272
Check Rates
Hotel Class:
323 East Wacker Drive
Chicago, 60601
View map
4-Star Hotel Rank:
16 of 39
Average review rating:
4.12
OpinionWell Value Index:
6
Traveler reviews analyzed:
BedBugRegistry
(
10
)
,
Expedia
(
39
)
,
MyTravelGuide
(
1783
)
,
Travelocity
(
13
)
,
TripAdvisor
(
801
)
,
YahooTravel
(
114
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
Recent comments
complained about parking fees.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
awesome
(40)
beautiful
(83)
best
(73)
better
(83)
big
(46)
cares
(34)
clean
(252)
comfortable
(239)
comfy
(31)
convenient
(56)
cool
(22)
correct
(18)
courteous
(28)
decent
(24)
efficient
(35)
excellent
(133)
exceptional
(27)
fabulous
(27)
fantastic
(51)
fast
(19)
free
(116)
fresh
(22)
friendly
(187)
generous
(22)
good
(308)
gorgeous
(19)
great
(532)
happy
(34)
helpful
(189)
huge
(26)
liked
(182)
love
(59)
magnificent
(56)
new
(82)
nice
(403)
outstanding
(18)
perfect
(48)
pleasant
(34)
pleased
(24)
plenty
(35)
professional
(28)
quiet
(78)
reasonable
(35)
spacious
(81)
spectacular
(28)
tasteful
(21)
terrific
(22)
welcoming
(37)
well appointed
(20)
wonderful
(87)
See more
Courteous
Appears in 76 comments.
The following words were used in comments with
Courteous:
clean
(5)
desk
(11)
efficient
(6)
employee
(5)
excellent
(4)
extremely
(9)
friendly
(11)
great
(5)
helpful
(23)
hotel
(13)
location
(7)
nice
(4)
not
(3)
park
(6)
pleasant
(4)
professional
(11)
room
(12)
service
(8)
staff
(51)
valet
(6)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
The front desk clerk was
courteous
and friendly, explaining the elevator.
"Exceeded expectations "
Read full review
on
TripAdvisor
4/3/2012
Vote
2.
The staff is very friendly,
courteous
and helpful.
"Our favorite Chicago hotel "
Read full review
on
TripAdvisor
12/4/2011
Vote
3.
The hotel had a couple things going for it including location (only a short walk away from Millennium Park and Navy Pier, not terribly far from Michigan Avenue shopping), a
courteous
and prompt valet staff, and it was relatively quiet.
"No thanks. "
Read full review
on
TripAdvisor
10/11/2011
Vote
4.
Corner suite , lake and city view,
courteous
and accommodating staff as usual - only place we'll stay downtown Chicago plus they're green and reward you with half off nightly parking charge.
"Another great time at the swissotel Chicago "
Read full review
on
TripAdvisor
8/19/2011
Vote
5.
The front desk staff was
courteous
and removed our room service charge because the food was horrible.
"NOT ALL IT SHOULD BE "
Read full review
on
TripAdvisor
8/19/2011
Vote
6.
The Front Desk, while official and
courteous
, yet seemed stressed (confirmed by later visits), and lacked the welcoming attitudes characteristic of deluxe hotels.
"NOT ALL IT SHOULD BE "
Read full review
on
TripAdvisor
8/18/2011
Vote
7.
I could have dealt with the issues with our room if were afforded a professional and
courteous
manner.
"Not up to expectations "
Read full review
on
TripAdvisor
7/4/2011
Vote
8.
From the minute you meet the doorman, to the front desk, to the bell station, and of course the terrific concierge staff, all are extremely friendly and
courteous
.
"Swissotel Chicago is truly "my home away from home"!!! "
Read full review
on
TripAdvisor
3/16/2011
Vote
9.
The delivery person is very
courteous
and made sure that my order was correct.
"Beautiful View "
Read full review
on
TripAdvisor
3/16/2011
Vote
10.
The staff was extremely
courteous
, hotel was exceptionally clean, excellent restaurant onsite, nice workout facility and lounge area.
"Outstanding Stay "
Read full review
on
TripAdvisor
2/1/2011
Vote
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