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Rank
2nd
Out of 9

Grand Wailea Resort - The Waldorf-Astoria Collection

Average Price: $570  
 
Hotel Class:
3850 Wailea Alanui Drive
Wailea (Maui), 96753 View map  
4-Star Hotel Rank: 2 of 7
Average review rating: 4.11
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (95) , Travelocity (15) , TripAdvisor (1506) , YahooTravel (123)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 54 comments. 
The following words were used in comments with Professional:
accommodating (3)   attentive (3)   comfortable (2)   courteous (7)   customer (2)   experience (3)   friendly (6)   helpful (5)   hotel (10)   need (3)   offers (3)   pleasant (2)   prompt (2)   quality (2)   resort (4)   room (6)   service (10)   staff (17)   well (3)   wondering (3)    
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1. She was a quintessential professional, ensuring we had the best dining experience you could possibly have.
"Outstanding Vacation at the Grand Wailea - A Waldorf Astoria Resort " Read full review on TripAdvisor   5/10/2012 Vote      
2. Most importantly, we are relatively discerning travelers and both Desmond and I own professional services businesses, so customer satisfaction and 'delight' are at the top of our lists, always.
"Grand Wailea has stepped UP! " Read full review on TripAdvisor   5/5/2012 Vote      
3. They were very prompt, friendly, professional and always offered help and/or directions.
"Not our favorite place to stay on Maui . . . " Read full review on TripAdvisor   4/3/2012 Vote      
4. Every member of their staff was courteous, professional, well groomed and clearly had a strong sense of loyalty and hard work ethic.
"Sumptious and Splendid! " Read full review on TripAdvisor   3/26/2012 Vote      
5. All of the staff were very professional and friendly from the bellmen to the maid service.
"Grand Wailea Makes Maui Even Better Than It Already Is! " Read full review on TripAdvisor   3/16/2012 Vote      
6. Unfortunately, from what we saw, the cleanliness and professionalism of the hotel is comparable to a low-class Days Inn.
"Worst stay ever " Read full review on TripAdvisor   2/25/2012 Vote      
7. Not only are all of the employees friendly, accommodating, and professional, but the property itself is constantly being maintained to the highest standards (brass railings are shined very day, paint is immediately touched up, and any debris on the lawn is picked up daily).
"The Best! " Read full review on TripAdvisor   1/30/2012 Vote      
8. She was professional and her flower arrangements were beautiful and fresh.
"Horrible Wedding Day from the Grand Wailea in Maui! " Read full review on TripAdvisor   1/29/2012 Vote      
9. Everyone was friendly, helpful and completely professional.
"Beautiful hotel! " Read full review on TripAdvisor   1/22/2012 Vote      
10. He was very polite and professional.
"overall super but a bit big " Read full review on TripAdvisor   1/10/2012 Vote      
   
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