Grand Wailea Resort - The Waldorf-Astoria Collection, Wailea (Maui), Helpful

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Rank

2nd

Out of 9

Grand Wailea Resort - The Waldorf-Astoria Collection	Average Price: $570 Check Rates

Hotel Class:

3850 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 4.11

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (95) , Travelocity (15) , TripAdvisor (1506) , YahooTravel (123)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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affordable (61) attentive (48) awesome (152) beautiful (650) beauty (36) best (446) better (259) big (256) breathtaking (40) cares (106) clean (345) comfortable (167) convenient (43) cool (49) courteous (39) decent (52) delicious (60) excellent (198) exceptional (131) fabulous (104) fantastic (180) fast (40) free (285) fresh (80) friendly (387) fun (283) good (636) gorgeous (132) great (1339) happy (112) helpful (297) huge (223) liked (719) love (299) luxurious (42) new (130) nice (799) outstanding (63) perfect (170) pleasant (57) plenty (129) professional (44) quiet (101) reasonable (98) soft (35) spacious (123) spectacular (92) stunning (46) welcoming (71) wonderful (326)

Helpful

Appears in 368 comments.

The following words were used in comments with Helpful:
beach (19) concierge (36) courteous (14) desk (28) extremely (13) friendly (86) great (14) hotel (45) liked (14) need (18) nice (21) not (28) pool (20) resort (16) room (32) service (25) staff (116) trip (14) valet (18) wondering (13)

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1. From the moment you first turn into the Grand Wailea, you can't help but be excited and impressed with it's beauty.

"Magnificent " Read full review on TripAdvisor 5/19/2012 Vote

2. We found the valet to be particularly helpful during our stay.

"Mixed Experience at Grand Wailea " Read full review on TripAdvisor 5/14/2012 Vote

3. We checked in late and the night manager who checked us in was very helpful and tried to get us the best room/view she could.

"Great Vacation " Read full review on TripAdvisor 5/14/2012 Vote

4. No welcome drink, no one offered to help with our luggage and we had to find our way to the check in desk.

"Mixed Experience at Grand Wailea " Read full review on TripAdvisor 5/14/2012 Vote

5. The next day, the woman at the front desk was very helpful and we were moved to the type of room we reserved.

"Mixed Experience at Grand Wailea " Read full review on TripAdvisor 5/14/2012 Vote

6. One of the ladies that helped with the Napua continental breakfast even gave us a hug when she learned it was our last day.

Read full review on TripAdvisor 5/13/2012 Vote

7. Except for one staff member at Humuhumu, every single staff member was extremely friendly, nice, accommodating, and helpful.

Read full review on TripAdvisor 5/13/2012 Vote

8. Everyone on the staff were friendly and helpful.

"Exceptional " Read full review on TripAdvisor 5/13/2012 Vote

9. But they are very kind, very courteous, and oh so helpful.

"Not what I was expecting! Amazing trip " Read full review on TripAdvisor 5/11/2012 Vote

10. At around 5:30 in the morning, we finally called the hotel operator for help - we were hoping for a hotel doctor.

"Not what I was expecting! Amazing trip " Read full review on TripAdvisor 5/11/2012 Vote