W New York Hotel, New York City, Friendly

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Rank

108th

Out of 676

W New York Hotel	Average Price: $406 Check Rates

Hotel Class:

541 LEXINGTON AVE New York

New York City, 10022 View map

4-Star Hotel Rank: 41 of 106
Average review rating: 3.42

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (13) , Expedia (33) , MyTravelGuide (177) , TripAdvisor (1071) , YahooTravel (46)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (25) attentive (49) awesome (44) beautiful (45) best (147) better (151) big (87) cares (84) clean (269) comfortable (270) comfy (60) convenient (64) cool (86) courteous (38) cozy (56) decent (36) efficient (38) enjoyable (30) excellent (123) exceptional (55) fabulous (41) fantastic (80) free (198) friendly (316) fun (66) generous (30) good (434) great (780) happy (64) helpful (354) huge (61) liked (337) love (133) memorable (28) new (532) nice (471) outstanding (26) perfect (86) pleasant (69) plenty (62) positive (45) professional (50) quiet (70) reasonable (58) responsive (30) spacious (49) spectacular (31) stylish (36) welcoming (113) wonderful (131)

Friendly

Appears in 360 comments.

The following words were used in comments with Friendly:
attentive (13) bar (14) clean (12) concierge (17) desk (20) extremely (12) good (16) great (45) helpful (72) hotel (84) housekeeping (16) lobby (13) location (17) not (43) recommend (12) room (74) service (35) small (12) staff (169) weekends (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Every staff member was friendly- from the managers, bartenders, check in staff, front door, even the housekeeping- saying hello, asking about our stay.

"Terrific Stay and Thoughtful Staff " Read full review on TripAdvisor 5/23/2012 Vote

2. They gave us free breakfast to compensate us, and that was good and service in the restaurant downstairs was polite, friendly and fast.

"the reviews prepared me well " Read full review on TripAdvisor 5/21/2012 Vote

3. I stayed here with a friend who used his points to get a free room.

"the reviews prepared me well " Read full review on TripAdvisor 5/21/2012 Vote

4. Staff were very friendly, helpful, and bent over backwards to make our stay trouble free.

"Fantastic Stay! " Read full review on TripAdvisor 5/15/2012 Vote

5. Check in was quick and friendly without being fake and my room was on small side but everything was in good order.

"Good Show W! " Read full review on TripAdvisor 5/14/2012 Vote

6. The hotel itself is in a great location and the reception staff were extremely friendly.

"Slightly disappointing " Read full review on TripAdvisor 5/8/2012 Vote

7. Staff: Front desk staff was fine, the bellmen were unprofessional (not friendly, really dragged their feet)Bar: Had good drinks and friendly waitresses, but the seating was not the best, the atmosphere was good, not greatRoom: Very small (it IS New York.

"Good hotel, excellent location " Read full review on TripAdvisor 5/8/2012 Vote

8. She was very friendly and went above and beyond to make sure I had exactly what I need.

"Fantastic room- hotel staff was extremely friendly " Read full review on TripAdvisor 5/7/2012 Vote

9. But most impressive was Nadia Ahmed at front desk, very friendly, helpful and going the extra mile.

"W hotel great service " Read full review on TripAdvisor 5/6/2012 Vote

10. Concierge service was incredibly helpful, bellmen and cleaning staff were professional and always friendly, and the people at the spa were incredible.

"Unbelievable Service " Read full review on TripAdvisor 5/4/2012 Vote