W New York Hotel, New York City, Cares

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Rank

108th

Out of 676

W New York Hotel	Average Price: $406 Check Rates

Hotel Class:

541 LEXINGTON AVE New York

New York City, 10022 View map

4-Star Hotel Rank: 41 of 106
Average review rating: 3.42

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (13) , Expedia (33) , MyTravelGuide (177) , TripAdvisor (1071) , YahooTravel (46)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (25) attentive (49) awesome (44) beautiful (45) best (147) better (151) big (87) cares (84) clean (269) comfortable (270) comfy (60) convenient (64) cool (86) courteous (38) cozy (56) decent (36) efficient (38) enjoyable (30) excellent (123) exceptional (55) fabulous (41) fantastic (80) free (198) friendly (316) fun (66) generous (30) good (434) great (780) happy (64) helpful (354) huge (61) liked (337) love (133) memorable (28) new (532) nice (471) outstanding (26) perfect (86) pleasant (69) plenty (62) positive (45) professional (50) quiet (70) reasonable (58) responsive (30) spacious (49) spectacular (31) stylish (36) welcoming (113) wonderful (131)

Cares

Appears in 82 comments.

The following words were used in comments with Cares:
bar (5) busy (4) charged (5) comfortable (8) concierge (6) customer (5) desk (8) friendly (5) genuine (6) good (5) great (7) guest (6) hotel (18) liked (4) new (4) not (16) room (21) service (5) staff (10) well (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I guess the check-in clerk took care of all of that for us.

"Great Staff, Clean Hotel, Small Room " Read full review on TripAdvisor 5/15/2012 Vote

2. Everything worked wonderful and I felt well taken care up.

"Awesome service " Read full review on TripAdvisor 5/15/2012 Vote

3. The staff don't seem to care about the guests and many of them seem to be narcissists.

"Average at best! " Read full review on TripAdvisor 5/12/2012 Vote

4. The front desk was able to at least take care of that charge.

"Average hotel for the price " Read full review on TripAdvisor 4/16/2012 Vote

5. I disputed the charges with the girl at the front desk, and she clearly could not care less that I had been 'taken' for 2,000.

"I was Robbed at the W " Read full review on TripAdvisor 4/12/2012 Vote

6. Also, the concierge on Monday said he could buy the tickets for the statue of liberty for us when we wanted to go all we had to do was come to the desk and they woud take care of it.

"Do not stay here! " Read full review on TripAdvisor 4/9/2012 Vote

7. Derron was excellent again and makes sure everything is taken care of for with the right room and suggested evening agenda.

"Good stay again " Read full review on TripAdvisor 4/3/2012 Vote

8. They all looked too busy to talk to you or care.

"Disappointing - compared to the other W visited before. " Read full review on TripAdvisor 3/29/2012 Vote

9. Yes the room and bathroom are small but who cares? We were there to roam the city and not spend our time cooped up in the room.

"Wife's Birthday Week-end " Read full review on TripAdvisor 3/15/2012 Vote

10. He made us feel at home from the minute we stepped out of the cab arriving from the airport and he made sure we were taken care of throughout our stay.

"I loved NYC " Read full review on TripAdvisor 3/10/2012 Vote