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Out of 56

Fontainebleau Resort

Average Daily Rate: NA  
 
Hotel Class:
4441 Collins Avenue
Miami Beach, 33140 View map  
0-Star Hotel Rank: 1 of 60
Average review rating: 3.98
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (99) , MyTravelGuide (100) , Travelocity (42) , TripAdvisor (483)
SAFE TO BOOK ? (0/5 issues found)
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Cares
Appears in 53 comments. 
The following words were used in comments with Cares:
area (2)   best (2)   busy (2)   charged (4)   comfortable (2)   experience (3)   great (3)   guest (7)   helpful (4)   hotel (14)   housekeeping (3)   liked (3)   management (3)   need (4)   not (20)   pool (6)   room (6)   service (9)   staff (5)   tip (3)    
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1. The pool boys were fantastic - couldn't do enough to help you, and I listened to then often trying to figure out ways to better their service, and quizzing each other on aspects of the hotel (something that scottish workers dont seem to care about).
"Amazing Hotel with staff that care " Read full review on TripAdvisor   7/16/2010 Vote      
2. the sevice there is lousy i waited 45mins by the pool for a salad, people we're also waitng 30-60mins for they're food and you try to say something but the wait people or bartenders could care less.
"avoid at all cost " Read full review on TripAdvisor   6/22/2010 Vote      
3. (BE CAREFUL.
"What can I say "great hotel" but don't make any International calls!! " Read full review on TripAdvisor   5/25/2010 Vote      
4. I was not expecting the same level of service as the other properties which I have stayed at however, the service was not only non-existing but, I have never encountered such a rude, 'could care less' staff.
"worst ever " Read full review on TripAdvisor   5/13/2010 Vote      
5. We asked for our car at least 3 times, and nobody apologized or seemed to care.
"Beautiful property, but horrible service and expensive " Read full review on TripAdvisor   5/12/2010 Vote      
6. They just didn't seem to care.
"Beautiful property, but horrible service and expensive " Read full review on TripAdvisor   5/12/2010 Vote      
7. When he did, he did not seem to care that we were having issues.
"Can't believe this hotel is known for being Classy " Read full review on TripAdvisor   5/5/2010 Vote      
8. I was pleasantly surprised that Tiesto was having a party at LIV, no ticket was available, but I ended up 'taking care' of the bouncer and got in for just a bit more than the ticket price.
"Don't expect too much, but it's a fun hotel " Read full review on TripAdvisor   5/4/2010 Vote      
9. I do not want to beat up on any of the employees there that work hard everyday trying to make the guests experience great, but there are a lot of people because the 18% gratuity is already on everything, do not care and treat you like you shouldn't be there.
"Nickel and Dime you to Death " Read full review on TripAdvisor   3/25/2010 Vote      
10. The staffer transferred me to the Reservations Supervisor, who said that each of the guests would be charged for the rooms once they arrived although I reiterated that I would be taking care of all the costs.
"Comedy of errors with reservations staff - but I'm not laughing " Read full review on TripAdvisor   3/17/2010 Vote      
   
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