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Rank
9th
Out of 287

InterContinental Stephen F Austin

Average Daily Rate: NA  
 
Hotel Class:
701 CONGRESS AVENUE
Austin, 78701 View map  
4-Star Hotel Rank: 5 of 23
Average review rating: 3.83
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (20) , MyTravelGuide (457) , Travelocity (7) , TripAdvisor (266) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 35 comments. 
The following words were used in comments with Professional:
attentive (2)   busy (2)   cares (2)   comfortable (2)   concierge (4)   courteous (4)   desk (5)   extremely (2)   facilities (2)   friendly (13)   helpful (4)   hotel (2)   knowledgable (3)   pleasant (2)   room (6)   service (7)   staff (27)   warmth (2)    
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1. Front desk and room staff were professional, helpful and attentive.
"Dated in a great location " Read full review on TripAdvisor   5/11/2012 Vote      
2. The hotel is exactly what I wanted it to be, professional, friendly staff, wonderful room service food, quiet rooms with comfortable beds.
"A wonderful hotel with a great staff! " Read full review on TripAdvisor   4/2/2012 Vote      
3. The service is very friendly, helpful and professional.
"Classy hotel, great location, friendly service " Read full review on TripAdvisor   3/12/2012 Vote      
4. My complaints aren't meaningful: There's no inhouse convenience store (but they do have most everything you could need if you just ask for it and there's a CVS across the street) and there's no inhouse do-it-yourself laundry facility (they definitely have a service that you can use though that's incredibly quick, professional, and maticulous).
"Definitely Worth It " Read full review on TripAdvisor   3/7/2012 Vote      
5. From the moment you arrive, the people resonate a professionalism and warmth that is typical of Texans in general, but of a company that care about customer service.
"Definitely Worth It " Read full review on TripAdvisor   3/7/2012 Vote      
6. Only the beautiful architecture, and professional staff keep me from down-grading to 2-stars.
"Elegant architecture, professional staff, mediocre room. " Read full review on TripAdvisor   12/31/2011 Vote      
7. Each staff member we encountered was very friendly and professional.
"Elegant hotel in a superb location. " Read full review on TripAdvisor   4/11/2011 Vote      
8. Very attentive, respectful, pleasant and professional.
"Average hotel in a great location " Read full review on TripAdvisor   3/2/2011 Vote      
9. Front desk/check-in, room service, concierge, valet, everyone was extremely professional and seemed to genuinely care.
"Great staff, enjoyable stay " Read full review on TripAdvisor   1/3/2011 Vote      
10. All the staff we encountered were very professional and friendly.
"An elegant hotel, but still felt quaint and homey. " Read full review on TripAdvisor   4/20/2010 Vote      
   
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