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Rank
9th
Out of 287

InterContinental Stephen F Austin

Average Daily Rate: NA  
 
Hotel Class:
701 CONGRESS AVENUE
Austin, 78701 View map  
4-Star Hotel Rank: 5 of 23
Average review rating: 3.83
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (20) , MyTravelGuide (457) , Travelocity (7) , TripAdvisor (266) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Generous
Appears in 24 comments. 
The following words were used in comments with Generous:
area (2)   bar (2)   better (5)   drink (2)   easy (2)   experience (3)   good (3)   great (2)   hotel (11)   location (2)   management (4)   need (4)   night (4)   noisy (2)   offers (2)   room (5)   staff (3)   view (2)    
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1. I generally tip Housekeeping but only if the job is done well.
"Nice place to stay, need to update carpets " Read full review on TripAdvisor   4/5/2012 Vote      
2. From the moment you arrive, the people resonate a professionalism and warmth that is typical of Texans in general, but of a company that care about customer service.
"Definitely Worth It " Read full review on TripAdvisor   3/7/2012 Vote      
3. There is easy access from the interstate system and generally an easy place to get around with a car.
"Average hotel in a great location " Read full review on TripAdvisor   3/2/2011 Vote      
4. The general manager for that night was a gentleman named Mathaius (sp) and he checked on us all night offering anything we would need at any point.
"Our marvelous event at Stephen F's Bar and Terrace " Read full review on TripAdvisor   2/14/2011 Vote      
5. The general manager for that night was a gentleman named Mathaius (sp) and he checked on us all night offering anything we would need at any point.
"Our marvelous event at Stephen F's Bar and Terrace " Read full review on TripAdvisor   2/14/2011 Vote      
6. This experience shocked me, and turned me off to both this hotel specifically and the InterContinental brand generally.
"Not flexible and generally nonresponsive and rude " Read full review on TripAdvisor   6/24/2010 Vote      
7. generally, at other hotels, they understand that I need a degree of flexibility in my plans and are accommodating when I have to cancel, even with less than 48 hours notice.
"Not flexible and generally nonresponsive and rude " Read full review on TripAdvisor   6/24/2010 Vote      
8. general impression was that the staff could use better training in hotel management and be more attentive and concerned in attending to the needs of weary travellers.
"Worst Hotel, Overpriced and slacker staff! Avoid " Read full review on TripAdvisor   2/1/2010 Vote      
9. I have generally been a fan of Intercontinental hotels, but this stay has put a serious dent in my view of this hotel chain.
"Blood-stained Sheets - A shockingly dirty room... " Read full review on TripAdvisor   1/13/2010 Vote      
10. The rooms are a bit small but the bathrooms were generous.
"Very enjoyable stay " Read full review on Expedia   6/17/2009 Vote      
   
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