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Rank
9th
Out of 287

InterContinental Stephen F Austin

Average Daily Rate: NA  
 
Hotel Class:
701 CONGRESS AVENUE
Austin, 78701 View map  
4-Star Hotel Rank: 5 of 23
Average review rating: 3.83
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (20) , MyTravelGuide (457) , Travelocity (7) , TripAdvisor (266) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Cares
Appears in 23 comments. 
The following words were used in comments with Cares:
arrival (3)   bar (2)   bed (2)   car (2)   charged (4)   comfortable (2)   concierge (2)   great (4)   guest (3)   helpful (2)   historic (2)   hotel (5)   love (2)   not (11)   professional (2)   reservation (2)   roach (3)   room (6)   service (4)   staff (5)    
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1. I cannot begin to cover how wonderful the experience was on so many levels - from Liz Young who took care of the room arrangements - to Elicia Maroda who as concierge was wonderfully helpful not just to me , but to many of our guests who traveled far distances to come to Austin - many for the first time.
"Excellent Hotel " Read full review on TripAdvisor   5/18/2012 Vote      
2. Every individual who was involved in the evening made an effort to ensure that every guest was more than taken care of.
"Top-notch staff " Read full review on TripAdvisor   5/1/2012 Vote      
3. The hospitality bar charges the usual exorbitant prices for snacks, and be careful since I stored some drinks that I purchased the automated system charged me for putting something in the hospitality bar fridge,,, of course at check out I explained and they took off the charge.
"Nice place to stay, need to update carpets " Read full review on TripAdvisor   4/5/2012 Vote      
4. We were very well taken care of even as the hotel was completely packed.
"Extremely Comfortable Rooms " Read full review on TripAdvisor   3/31/2012 Vote      
5. These are the two things I care most about.
"Central location hotel with comfortable beds " Read full review on TripAdvisor   3/14/2012 Vote      
6. From the moment you arrive, the people resonate a professionalism and warmth that is typical of Texans in general, but of a company that care about customer service.
"Definitely Worth It " Read full review on TripAdvisor   3/7/2012 Vote      
7. Since I was staying there for business and checked in around 9pm, the only thing I really cared about was my room.
"It's Just Ok " Read full review on TripAdvisor   2/23/2012 Vote      
8. Did not care for the 'restoration' of this historic property, which was ugly.
"Not worth the money " Read full review on TripAdvisor   1/4/2012 Vote      
9. good but a bit pricey (not break the bank though) Staff made excellent dinner/brunch suggestions for me and took care of getting me reservations and transportation.
"Great service, Good location " Read full review on TripAdvisor   6/28/2011 Vote      
10. Check in and Check out was great, I arrived at 9:30am and the staff took great care of me while I awaited my room to be ready.
"Great service, Good location " Read full review on TripAdvisor   6/28/2011 Vote      
   
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