Hilton Hawaiian Village, Honolulu, Helpful

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Rank

16th

Out of 165

Hilton Hawaiian Village	Average Price: $379 Check Rates

Hotel Class:

2005 KALIA Road

Honolulu, 96815 View map

4-Star Hotel Rank: 7 of 17
Average review rating: 3.99

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (121) , MyTravelGuide (121) , Travelocity (67) , TripAdvisor (2844) , YahooTravel (6)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Helpful

Appears in 666 comments.

The following words were used in comments with Helpful:
beach (22) clean (25) concierge (31) desk (59) extremely (35) friendly (154) great (39) guest (21) hotel (102) liked (21) management (21) most (19) nice (31) not (77) resort (24) reviews (20) room (71) service (44) staff (260) well (22)

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1. The staff are great and really go out of their way to help.

"Very Nice for a Romantic Getaway " Read full review on TripAdvisor 5/22/2012 Vote

2. No one does breakfast as well as the Hilton hotels and having a filling luxury breakfast really helps keep you going for a full day of activities or if you wish to just laze around in comfort.

"The best hotel on Oahu " Read full review on TripAdvisor 5/22/2012 Vote

3. Hotel full from conventioneers so no upgrades, no help.

"Never again " Read full review on TripAdvisor 5/17/2012 Vote

4. When we arrived by taxi, not a single bellman came to our cab to help us with our luggage.

"A busy hotel with little service " Read full review on TripAdvisor 5/16/2012 Vote

5. Even those pitching time-share presentations are pleasant and helpful.

"Another Magical Visit " Read full review on TripAdvisor 5/15/2012 Vote

6. There was not a single staff person we encountered who was not friendly or helpful.

"Another Magical Visit " Read full review on TripAdvisor 5/15/2012 Vote

7. The staff was very gracious, and helpful, but it definitely feels like Hilton is out to just suck you dry of as much money as possible.

"Hilton " Read full review on TripAdvisor 5/14/2012 Vote

8. All the girls were so helpful and sweet to us.

"Rainbow Towers " Read full review on TripAdvisor 5/14/2012 Vote

9. Not to mention he left to assist another man in the middle of our check in and finished helping that individual before resuming helping us.

"What's customer service??? " Read full review on TripAdvisor 5/12/2012 Vote

10. They all seem to strive to help the guests make the most of their time at the hotel.

"Great hotel " Read full review on TripAdvisor 5/11/2012 Vote