Sheraton Atlanta Downtown, Atlanta, Outstanding

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Rank

18th

Out of 426

Sheraton Atlanta Downtown	Average Price: $173 Check Rates

Hotel Class:

165 COURTLAND

Atlanta, 30303 View map

3-Star Hotel Rank: 7 of 93
Average review rating: 3.84

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (43) , MyTravelGuide (961) , TripAdvisor (317) , YahooTravel (34)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (16) adequate (8) attentive (11) awesome (15) beautiful (29) best (50) better (25) big (23) cares (35) clean (152) cleanliness (8) comfortable (94) comfy (8) convenient (34) cool (8) courteous (16) decent (16) delicious (7) efficient (7) enjoyable (8) excellent (51) exceptional (18) fabulous (7) fantastic (9) fast (10) free (45) fresh (17) friendly (163) fun (7) good (180) great (182) happy (19) helpful (154) huge (16) liked (85) love (27) new (40) nice (196) outstanding (19) perfect (12) pleasant (27) pleased (13) plenty (14) positive (13) professional (23) quiet (27) reasonable (20) spacious (15) welcoming (29) wonderful (30)

Outstanding

Appears in 23 comments.

The following words were used in comments with Outstanding:
better (2) concierge (2) customer (4) desk (2) employee (3) excellent (3) facilities (2) food (5) friendly (2) good (2) great (2) hotel (5) liked (2) management (3) offers (2) room (2) service (18) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was clean and comfortable, the food and meeting facilities were great and the staff was outstanding, every single one of them.

"Loved It! " Read full review on TripAdvisor 5/12/2012 Vote

2. It wasn't just this incident that exemplifies the outstanding service, it was at this level the whole stay.

"Professional, Pleasant and Attentive Staff " Read full review on TripAdvisor 5/8/2012 Vote

3. They provided outstanding customer service providing information regarding the hotel and city and making sure we had a quality room.

""Outstanding Service" " Read full review on TripAdvisor 5/7/2012 Vote

4. The entire staff of the Sheraton Atlanta was nothing less than outstanding during my recent stay there during a corporate meeting, April 30 to May 2.

"Outstanding Customer Service " Read full review on TripAdvisor 5/6/2012 Vote

5. They have good management, very friendly staff, very efficient, outstanding employees are Ms.

"The best hotel in Atlanta " Read full review on TripAdvisor 4/29/2012 Vote

6. The staff/service were outstanding.

"Just Passing Through... " Read full review on TripAdvisor 3/18/2012 Vote

7. From the moment we arrived we were catered to and service was outstanding.

"Great for business and family " Read full review on TripAdvisor 3/17/2012 Vote

8. The consierge service was outstanding.

"Sheraton Atlanta " Read full review on TripAdvisor 3/11/2012 Vote

9. Fletcher is an outstanding representative of his organization.

"excellent restaurant service " Read full review on TripAdvisor 2/9/2012 Vote

10. Erica Thomas' customer service is OUTSTANDING, not only is she friendly but goes out of her way to make sure your day starts off right, I developed the flu during my last stay at the Sheraton and her kind words and warm smile, made me feel better immediately, The business world would be such a better place if there were more people like Erica.

"Erica Thomas' customer service " Read full review on TripAdvisor 2/8/2012 Vote