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Rank
18th
Out of 426

Sheraton Atlanta Downtown

Average Price: $173  
 
Hotel Class:
165 COURTLAND
Atlanta, 30303 View map  
3-Star Hotel Rank: 7 of 93
Average review rating: 3.84
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (43) , MyTravelGuide (961) , TripAdvisor (317) , YahooTravel (34)
SAFE TO BOOK ? (3/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Free
Appears in 75 comments. 
The following words were used in comments with Free:
$ (4)   breakfast (12)   charged (4)   comfortable (3)   computer (4)   hotel (23)   internet (27)   lobby (7)   management (5)   need (3)   nice (7)   night (8)   offers (8)   park (7)   pool (5)   rating (4)   room (17)   service (4)   wifi (4)   wireless (8)    
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1. Half the time hotel wait staff don't even know what gluten-free means.
"What an attentive staff " Read full review on TripAdvisor   5/14/2012 Vote      
2. I have celiac disease and was pleasantly surprised at their ability to deal with my restrictive gluten-free diet.
"What an attentive staff " Read full review on TripAdvisor   5/14/2012 Vote      
3. They have a really great service which encourages you to leave a voicemail message for the general manager with any feedback which I did, and the next morning received a call back from another manager resolving to fix the issue and offering us free breakfast in our room.
"Issue solved promptly and effectively, outstanding service " Read full review on TripAdvisor   5/6/2012 Vote      
4. When I stayed here this hotel offered a promotion: 500 'free' points per night for each day a guest refused room service by hanging a special tag on the doorknob.
"Outstanding Service, Great for Conferences " Read full review on TripAdvisor   4/18/2012 Vote      
5. and Dominique, the manager, immediately upgraded us to a room with a king bed on the 10th floor, completely free of charge.
"A memorable stay :) " Read full review on TripAdvisor   4/4/2012 Vote      
6. The next morning I took the MARTA a few stops and took the free trolley to the conference.
"Sheraton Atlanta Great for Downtown Stay " Read full review on TripAdvisor   2/20/2012 Vote      
7. It's free and you get some perks such as the free breakfast buffet, and points that add up for more perks.
"Great Value, Super Service! " Read full review on TripAdvisor   2/19/2012 Vote      
8. I told the front desk about my issues with the Valet and nothing else was done about it, I didn't even receive a free valet night.
"Hate paying for lousy service " Read full review on TripAdvisor   12/14/2011 Vote      
9. As a business traveler and a platinum member, I really do appreciate the free wireless internet service.
"Outstanding customer service " Read full review on TripAdvisor   12/12/2011 Vote      
10. They should consider free wireless or something similar to entice repeat customers.
"Mix of good and okay. No issues. Clean rooms, nice staff. " Read full review on TripAdvisor   12/10/2011 Vote      
   
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