Sheraton Philadelphia Center City, Philadelphia, Correct

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Rank

46th

Out of 177

Sheraton Philadelphia Center City	Average Daily Rate: NA Check Rates

Hotel Class:

17TH AND RACE STREETS

Philadelphia, 19103 View map

3-Star Hotel Rank: 26 of 57
Average review rating: 3.67

OpinionWell Value Index: NA

Traveler reviews analyzed: MyTravelGuide (712) , Travelocity (21) , TripAdvisor (355) , YahooTravel (30)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (6) adequate (4) awesome (7) beautiful (9) best (20) better (32) big (20) cares (12) cheaper (9) clean (141) comfortable (60) comfy (10) convenient (13) correct (4) courteous (3) decent (17) excellent (23) exceptional (14) fantastic (8) free (36) friendly (49) fun (5) generous (6) good (110) great (113) happy (14) helpful (59) huge (5) impressed (7) liked (50) love (11) new (22) nice (101) perfect (5) pleasant (18) pleased (4) plenty (11) positive (8) professional (4) prompt (3) quiet (5) reasonable (14) reasonably (5) secure (4) soft (4) spacious (12) spectacular (4) tasteful (5) welcoming (5) wonderful (17)

Correct

Appears in 9 comments.

The following words were used in comments with Correct:
bed (2) broken (6) curtain (2) customer (2) dirty (2) elevator (2) lighting (6) not (4) phone (2) poor (2) room (5) service (4) towel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The management was very prompt in correcting the situation.

"EXCELLENT HOTEL MANAGEMENT " Read full review on TripAdvisor 10/27/2010 Vote

2. Let me just tell you they were all correct.

"Terrible Sheraton, in need of serious TLC " Read full review on TripAdvisor 5/6/2010 Vote

3. They immediately corrected the error, which I appreciated.

"Extremely poor customer service " Read full review on TripAdvisor 7/1/2009 Vote

4. The elevators were not working correctly, lights were broken in the room, A/C was broken and took 8 hours to send someone up after we called, bed messy and dirty, someone else's body hair in towels, poor customer service, room service always went through to voice mail.

Read full review on MyTravelGuide 5/13/2009 Vote

5. The elevators were not working correctly, lights were broken in the room, A/C was broken and took 8 hours to send someone up after we called, bed messy and dirty, someone else's body hair in towels, poor customer service, room service always went through to voice mail.

Read full review on MyTravelGuide 5/13/2009 Vote

6. One small issue with missing one of the rooms we requested, but this was corrected.

"Mostly good, little bad " Read full review on TripAdvisor 1/25/2008 Vote

7. We are still attempting to get them to correct this.

"Stay some place else " Read full review on TripAdvisor 5/25/2006 Vote

8. Missing light bulbls, A torn window curtain-letting the light in, a broken phone, not restocked correctly.

Read full review on MyTravelGuide 6/19/2005 Vote

9. Missing light bulbls, A torn window curtain-letting the light in, a broken phone, not restocked correctly.

Read full review on MyTravelGuide 6/19/2005 Vote