Embassy Suites Washington Dc, Washington DC, Complaint

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Rank

31st

Out of 279

Embassy Suites Washington Dc	Average Price: $345 Check Rates

Hotel Class:

900 10th Street, NorthWest

Washington DC, 20001 View map

0-Star Hotel Rank: 3 of 154
Average review rating: 4.22

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (38) , Travelocity (14) , TripAdvisor (521) , YahooTravel (6)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (11) annoyance (3) avoid (16) awful (9) bad (43) barely (4) bed bugs (4) broken (4) chipped (27) complain (22) complaint (29) damage (4) difficult (8) dirty (13) disappoint (32) disturbing (4) downside (9) dull (4) expensive (39) frustrated (9) hard (36) horrible (5) inconvenient (6) issue (38) lack (14) loud (32) mess (8) nasty (3) negative (19) noise (73) noisy (23) overpriced (5) poor (18) poorly (4) pricey (11) problem (57) ridiculous (6) rock (4) rowdy (4) rude (14) shame (5) slow (12) smell (15) terrible (10) uncomfortable (7) unfortunate (11) unsafe (4) worn (12) worst (6) wrong (9)

Complaint

Appears in 47 comments.

The following words were used in comments with Complaint:
area (4) bedroom (3) biggest (4) breakfast (4) bus (2) complaints (47) few (4) hotel (6) internet (4) lacking (3) noise (4) not (3) pool (4) price (5) reasonable (2) reception (3) room (12) service (2) wall (2) wireless (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The reception was going to forward my complaints.

"Poor reception takes down the overall rating " Read full review on TripAdvisor 5/1/2012 Vote

2. My main complaint would be that there's a big construction site across the street and the trucks start working early-- 6am.

"Nice hotel, but no sleeping late " Read full review on TripAdvisor 2/21/2012 Vote

3. My main complaint about this location is lack of wireless internet in the rooms.

"Typical Embassy Suites Stay " Read full review on TripAdvisor 1/9/2012 Vote

4. Only one complaint this time.

"Loved it the first time so We stayed again " Read full review on TripAdvisor 11/9/2011 Vote

5. A few days later I mailed my complaints to somebody from customer service at Hilton.

"injured to due to maintenance issues " Read full review on TripAdvisor 9/30/2011 Vote

6. My only complaint is the cost of parking and the lack of free Wi-Fi.

"Great location. " Read full review on TripAdvisor 9/10/2011 Vote

7. The room itself was quiet and spacious, but the biggest complaint we had was the lack of wireless internet.

"Very good hotel, with room for improvement " Read full review on TripAdvisor 9/1/2011 Vote

8. My only complaint is the pool.

"Perfect for family " Read full review on TripAdvisor 8/23/2011 Vote

9. pretzels? Actually is a nice place my only complaint is I went to the hotel shop to buy something and the clerk on duty could not understand English very well.

"Good Location " Read full review on TripAdvisor 6/3/2011 Vote

10. When I brought the matter up to the hotel, I received no apology and I felt like my complaint was brushed off.

"Great hotel for families, especially w/ young children " Read full review on TripAdvisor 5/18/2011 Vote