The Genesee Grande Hotel, Syracuse, Rude

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OpinionWell
Rank

4th

Out of 18

The Genesee Grande Hotel	Average Price: $223 Check Rates

Hotel Class:

1060 East Genesee Street

Syracuse, 13210 View map

0-Star Hotel Rank: 4 of 56
Average review rating: 4

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (1) , Travelocity (4) , TripAdvisor (145) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) annoy (1) arrogant (1) avoid (2) bad (10) big deal (4) bothersome (1) chipped (1) complain (4) complaint (5) dated (2) delay (1) dirty (3) disappoint (10) disturbing (1) dump (4) expensive (4) hard (4) hardly (3) inconvenient (3) issue (11) lack (3) loud (4) negative (4) noise (3) noisy (4) odor (2) outdated (3) outrageous (2) poor (6) poorly (2) pricey (3) problem (16) rowdy (1) rude (5) sad (1) slow (3) smell (3) sophisticated (1) stain (1) terrible (4) tiny (4) too small (2) uncomfortable (2) unfortunate (3) unsure (1) unwelcoming (1) worn (1) worst (1) wrong (4)

Rude	Appears in 6 comments.

The following words were used in comments with Rude:
desk (3) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When we asked to speak to a manager about the rude treatment we got from the front desk regarding the issues we had we were told we couldnt speak to the manager and given an email address to report any problems.

"terrible service " Read full review on TripAdvisor 1/3/2012 Vote

2. Very rude staff.

"Great hotel horrible service! " Read full review on TripAdvisor 4/18/2011 Vote

3. The waiter in their 1060 restaurant said something rude while I placed my order.

"Disappointing for a business traveler " Read full review on TripAdvisor 4/14/2011 Vote

4. When I asked if we could have a king sized bed instead, she rudely responded that we would have to pay for that, since we booked through Hotwire.

"Poor service but clean hotel " Read full review on TripAdvisor 7/21/2009 Vote

5. The gentleman at the front desk was extremely rude.

"Terrible Choice, RUDE staff " Read full review on TripAdvisor 2/6/2009 Vote

6. Terrible service, rude front desk attendant and a crappy room to boot.

"Lobby Beautiful, Terrible service, Lousy rooms " Read full review on TripAdvisor 4/25/2006 Vote