The Genesee Grande Hotel, Syracuse, Poor

OpinionWell's Blog

Home » United States » New York » Syracuse Destinations » Syracuse Hotels » The Genesee Grande Hotel

OpinionWell
Rank

4th

Out of 18

The Genesee Grande Hotel	Average Price: $223 Check Rates

Hotel Class:

1060 East Genesee Street

Syracuse, 13210 View map

0-Star Hotel Rank: 4 of 56
Average review rating: 4

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (1) , Travelocity (4) , TripAdvisor (145) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (1) annoy (1) arrogant (1) avoid (2) bad (10) big deal (4) bothersome (1) chipped (1) complain (4) complaint (5) dated (2) delay (1) dirty (3) disappoint (10) disturbing (1) dump (4) expensive (4) hard (4) hardly (3) inconvenient (3) issue (11) lack (3) loud (4) negative (4) noise (3) noisy (4) odor (2) outdated (3) outrageous (2) poor (6) poorly (2) pricey (3) problem (16) rowdy (1) rude (5) sad (1) slow (3) smell (3) sophisticated (1) stain (1) terrible (4) tiny (4) too small (2) uncomfortable (2) unfortunate (3) unsure (1) unwelcoming (1) worn (1) worst (1) wrong (4)

Poor	Appears in 8 comments.

The following words were used in comments with Poor:
bed (2) breakfast (2) campus (2) clean (2) dog (2) expense (2) extra (2) hotel (3) lighting (2) night (2) old (2) outrageous (2) rating (2) room (4) service (5) small (2) uncomfortable (2) weekends (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. I'm sitting here at my desk with very poor lighting.

"Disappointing for a business traveler " Read full review on TripAdvisor 4/14/2011 Vote

2. Also, in the shower, there was no soap/shampoo holder or receptable, so you had to place everthing gingerly on the rim of the bath -- poor design.

"Nice hotel, couple of minor issues " Read full review on Expedia 9/8/2009 Vote

3. The service was poor.

"Poor service but clean hotel " Read full review on TripAdvisor 7/21/2009 Vote

4. The hotel is clean and in a relatively safe location, however, the service is poor and the amenities not great.

"Poor service but clean hotel " Read full review on TripAdvisor 7/21/2009 Vote

5. poor service, 'rip off' rates tied to campus events (parents` weekend, graduation), small rooms with uncomfortable beds, buildings that are old, and frankly a bit frightening, outrageously expensive breakfast that almost no one partakes in, dogs barking in the hotel itself in the middle of the night.

"Adding an "e" doesn`t make this one "grand" " Read full review on TripAdvisor 2/18/2008 Vote

6. poor service, 'rip off' rates tied to campus events (parents' weekend, graduation), small rooms with uncomfortable beds, buildings that are old, and frankly a bit frightening, outrageously expensive breakfast that almost no one partakes in, dogs barking in the hotel itself in the middle of the night.

"Adding an "e" doesn't make this one "grand" " Read full review on TripAdvisor 2/18/2008 Vote

7. poor Customer Service.

"Poor Customer Service " Read full review on YahooTravel 1/5/2005 Vote

8. Room was clean and redecorated (`80`s style), but smelled musty, had uneven floors, chipped paint, sharp spring sticking out of mattress, no extra blankets or pillows, poor lighting, no in-room movies, no express check-out, and certainly no extra touches one would expect of a 4-star.

"Definitely not a four star experience " Read full review on TripAdvisor 11/16/2004 Vote