1. We left the hotel all day and received no phone call so on our return I went to reception and complained again, this time we were offered another room again a suit in the same block, this room was cleaner however the following morning we noticed a smell of Sewerage from the bathroom, missing foam seats on the chairs on the balcony and the patio door glass was misted up so you could hardly see out of them, I phone reception and asked for someone to have a look at the terrible smell, two days passed and not one came, I then complained again and a man turned up with some drain cleaner, this resolved the problem for a few hours then it returned.