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OpinionWell
Rank
13th
Out of 517

Rancho Bernardo Inn

Average Price: $268  
 
Hotel Class:
17550 Bernardo Oaks Drive
San Diego, 92128 View map  
4-Star Hotel Rank: 6 of 30
Average review rating: 3.87
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (22) , MyTravelGuide (52) , Travelocity (5) , TripAdvisor (389) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 10 comments. 
The following words were used in comments with Lack:
adult (2)   area (2)   disappoint (2)   drink (2)   lacking (11)   mistake (2)   not (2)   pool (4)   responsive (2)   service (5)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. What I found lacking on this trip was the fitness center- only 4 treadmills, one not working and TV's not working (or missing) on one bike and one eliptical.
"Fantastic property but needs some updateing " Read full review on TripAdvisor   3/15/2012 Vote      
2. I'm still giving this experience three stars because, other than the spa mistake and lack of responsiveness, everything else was really nice.
"It could have been a better experience... " Read full review on TripAdvisor   11/19/2011 Vote      
3. This resort is brimming with possibilities with it's gorgeous surroundings, but with the lack of communication, mistakes in billing and poor customer service it falls out of grace.
"Beware of final bill/charges to room! " Read full review on TripAdvisor   11/2/2011 Vote      
4. yet Rancho Bernardo Inn has the elusive quality of authenticity that so many places lack.
"Awesome! " Read full review on TripAdvisor   10/23/2011 Vote      
5. The first floor rooms have private patios, but abut common areas and completely lack privacy.
"A Great Weekend Getaway " Read full review on TripAdvisor   9/26/2011 Vote      
6. So why are we disappointed? By the weak service of waitstaff and lack of service by front desk/security/valet staff handling (or lack thereof) of our complaints over two nights.
"Disappointed. Our discount applied to our service too, I guess. " Read full review on TripAdvisor   8/7/2011 Vote      
7. I could go on and on about the lack of response from her and the angry bartender - it was unbelievable.
"Needs major improvements " Read full review on TripAdvisor   10/23/2007 Vote      
8. Both times we spent several days at the adult pool and were very disappointed in the lack of pool side drink/food service.
"Needs major improvements " Read full review on TripAdvisor   10/23/2007 Vote      
9. Although pool side service for drinks was a bit lacking.
"Relaxing Time at this Golf/Spa resort! " Read full review on TripAdvisor   9/3/2007 Vote      
10. The 'adult' pool area is ok, but the poolside 'bar' is depressing and there were a notable lack of chairs.
"Has Potential but Needs Serious Updating " Read full review on TripAdvisor   10/5/2006 Vote      
   
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