Rancho Bernardo Inn, San Diego, Complaint

OpinionWell's Blog

Home » United States » California » San Diego Destinations » San Diego Hotels » Rancho Bernardo Inn

OpinionWell
Rank

13th

Out of 517

Rancho Bernardo Inn	Average Price: $268 Check Rates

Hotel Class:

17550 Bernardo Oaks Drive

San Diego, 92128 View map

4-Star Hotel Rank: 6 of 30
Average review rating: 3.87

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (52) , Travelocity (5) , Expedia (22) , TripAdvisor (389)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

avoid (6) awful (9) bad (14) bit dated (3) broken (6) complain (6) complaint (8) dated (14) difficult (8) dirty (9) disappoint (28) disgust (4) downside (5) expensive (10) frustrated (3) gross (3) hard (18) hate (4) horrible (10) ignored (3) incorrect (3) issue (21) lack (8) loud (11) lumpy (4) mediocre (4) mess (3) misleading (3) mistake (4) mold (4) negative (5) nightmare (3) noise (7) noisy (3) overpriced (3) poor (12) pricey (7) problem (25) ridiculous (7) rock (8) slow (10) smell (11) terrible (10) tiny (4) too small (3) uncomfortable (7) unfortunate (9) worn (3) worst (9) wrong (11)

Complaint

Appears in 19 comments.

The following words were used in comments with Complaint:
bed (2) complaints (19) desk (3) disappoint (2) hard (2) hotel (3) lacking (2) nice (2) not (5) personable (2) room (5) service (2) staff (3) weak (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I have not one complaint except that my say was too short.

"Perfect Hospitality! " Read full review on TripAdvisor 11/22/2011 Vote

2. My only complaint is that the AC is room 729 was also very weak.

"Nice Property " Read full review on TripAdvisor 10/13/2011 Vote

3. So why are we disappointed? By the weak service of waitstaff and lack of service by front desk/security/valet staff handling (or lack thereof) of our complaints over two nights.

"Disappointed. Our discount applied to our service too, I guess. " Read full review on TripAdvisor 8/7/2011 Vote

4. When we advised the staff of our complaints, they were not eager to help.

"Disappointing and overpriced " Read full review on TripAdvisor 6/28/2011 Vote

5. My only complaint is that the doors don't have deadbolts, and seem a bit thin, as we could hear people talking in the hallway from inside our room.

"Gorgeous jewel in the big city! " Read full review on TripAdvisor 5/31/2011 Vote

6. My only complaint was that I couldn't avoid stepping on the drain while taking a shower, causing the tub to fill with water.

"A Wonderful Experience Here " Read full review on TripAdvisor 5/7/2011 Vote

7. A couple of complaints are that first I found the pillows to be a little too soft, however, that is just a personal preference.

"Good Place to Stay " Read full review on TripAdvisor 1/30/2011 Vote

8. Our main complaint was the vent in the bathroom didn't work.

"Beautiful grounds, well appointed rooms....but.... " Read full review on TripAdvisor 1/4/2011 Vote

9. Here are few complaints:The beds were HARD.

"It's nice, but.... " Read full review on TripAdvisor 10/20/2008 Vote

10. One major complaint: In addition to the 'resort fee' now common everyone, the RBI also charges another $12 or so for self-parking.

"Great resort, great food " Read full review on TripAdvisor 6/13/2008 Vote