Holiday Inn San Antonio, San Antonio, Complain

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Rank

35th

Out of 504

Holiday Inn San Antonio	Average Price: $127 Check Rates

Hotel Class:

318 West Durango

San Antonio, 78204 View map

2-Star Hotel Rank: 3 of 155
Average review rating: 3.5

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (12) , MyTravelGuide (591) , Travelocity (7) , TripAdvisor (129) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 8 comments.

The following words were used in comments with Complain:
bar (2) desk (3) not (3) problem (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon complaining to the night manager about this employee, he did not resolve the problem at all.

"HORRIBLE - DON'T STAY HERE!!! " Read full review on YahooTravel 4/27/2009 Vote

2. We did not have hot water either day in our room, called front desk and complained.

Read full review on MyTravelGuide 7/27/2008 Vote

3. My Partner complained that the remote to the TV did not work.

Read full review on MyTravelGuide 7/9/2008 Vote

4. I did complain at the front desk and they said they had been having problems the entire week.

Read full review on MyTravelGuide 5/21/2008 Vote

5. So we came back at 4:15 and had to wait until 5:00pm, so we wondered over to the Make shift bar they had open (because the real bar isn't finished yet) and ordered a drink, which was complimentary after we complained about having to wait so long for our room.

"Not so sure.... " Read full review on TripAdvisor 3/24/2008 Vote

6. Hotel staff said that they have had customers complain of that before as well.

Read full review on MyTravelGuide 12/26/2007 Vote

7. Have no complains.

Read full review on MyTravelGuide 11/22/2007 Vote

8. When I complained at the reception desk that the description on the web site was very misleading as it said "Downtown-Riverwalk".

Read full review on MyTravelGuide 4/25/2005 Vote