Holiday Inn San Antonio, San Antonio, Bad

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Rank

35th

Out of 504

Holiday Inn San Antonio	Average Price: $127 Check Rates

Hotel Class:

318 West Durango

San Antonio, 78204 View map

2-Star Hotel Rank: 3 of 155
Average review rating: 3.5

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (12) , MyTravelGuide (591) , Travelocity (7) , TripAdvisor (129) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit high (1) annoy (2) avoid (3) awful (1) bad (16) bed bugs (5) broke (2) broken (3) bug (3) complain (2) complaint (6) dangerous (2) dated (4) dirty (4) disappoint (7) disgust (2) expensive (4) hard (7) hate (2) issue (11) lack (3) loud (9) mediocre (2) mistake (3) mold (2) negative (6) noise (16) noisy (6) odor (2) outdated (3) overcharged (2) poor (5) problem (21) roach (1) rock (1) rowdy (1) rude (4) sad (1) scary (2) shame (2) slow (6) smell (3) tacky (1) terrible (4) tiny (3) unfortunate (2) weird (2) worn (2) worst (9) wrong (3)

Bad	Appears in 54 comments.

The following words were used in comments with Bad:
area (3) bed (6) better (4) change (2) clean (2) clerk (2) experience (3) great (3) hotel (16) liked (3) location (4) night (4) not (20) reviews (4) room (17) service (4) small (2) smell (7) smoke (3) walking (7)

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1. The result was to encroach badly on our sightseeing time - we were delayed getting to the Alamo and ran into all the coach parties, for example.

"Good hotel - shame about the restaurant management " Read full review on TripAdvisor 5/7/2012 Vote

2. But they are not all bad, the other two agents Tammy and Jesus did a great job at taking direction and giving great service.

"1 Bad Manager 1 Bad Agent " Read full review on TripAdvisor 4/23/2012 Vote

3. I completely blame management for the upkeep, bad scheduling and lack of interest in keep this actually decent hotel in tip-top shape.

"Hohum Hotel " Read full review on TripAdvisor 8/10/2011 Vote

4. I felt bad for the poor front desk clerk who had a long line of people checking in and the phone was constantly ringing.

"Hohum Hotel " Read full review on TripAdvisor 8/10/2011 Vote

5. i told him that i had a bad day so he told me that he was going to make it better .

"hoilday inn i love this hotel .. wonderfull front desk staff " Read full review on TripAdvisor 7/13/2011 Vote

6. REALLY BAD HOTEL INDEED.

"HORRIBLE RUDE & RACIST FRONT DESK BY NAME OF GISSELLE ! " Read full review on TripAdvisor 6/15/2011 Vote

7. Ok, so i was worried about my stay here after reading alot of bad reviews.

"Great place! Great staff! very picky people left bad reviews " Read full review on TripAdvisor 7/27/2010 Vote

8. There was a small alley I walked thought to get to the closest elevator and there was always a bad odor right there.

"This Hotel was OK. " Read full review on TripAdvisor 6/28/2010 Vote

9. The beds are a little small in width, but I can't say anything else bad about this place.

"Great Hotel and Professional friendly staff " Read full review on TripAdvisor 2/24/2010 Vote

10. I read the reviews before we stayed in the hotel and I knew there would be the possibility of having a bad experience.

Read full review on MyTravelGuide 9/16/2009 Vote