Emily Morgan Hotel, San Antonio, Complaint

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Rank

28th

Out of 504

Emily Morgan Hotel	Average Price: $178 Check Rates

Hotel Class:

705 East Houston Street

San Antonio, 78205 View map

4-Star Hotel Rank: 16 of 32
Average review rating: 3.64

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (44) , MyTravelGuide (1281) , Travelocity (14) , TripAdvisor (592) , YahooTravel (34)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (6) annoy (7) avoid (11) awful (13) bad (49) badly (6) bed bugs (6) big deal (7) broken (27) chipped (10) complain (17) complaint (17) dated (7) difficult (6) dirty (64) disappoint (38) downside (8) expensive (31) filthy (8) gross (8) hard (19) horrible (18) issue (35) lack (10) loud (17) mildew (12) mold (9) nasty (11) negative (24) noise (32) noisy (13) odor (5) outdated (5) overpriced (13) peeling (10) poor (13) pricey (11) problem (54) ridiculous (7) rock (7) rude (5) slow (21) smell (36) terrible (8) tiny (19) uncomfortable (10) unfortunate (8) worn (7) worst (20) wrong (8)

Complaint

Appears in 55 comments.

The following words were used in comments with Complaint:
$ (4) bed (3) charged (5) clean (5) complaints (55) exceptional (3) floor (5) hotel (9) liked (3) noise (3) not (10) order (3) park (6) pool (4) room (21) service (4) size (3) small (6) staff (5) tub (4)

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1. I have no complaints about the cleanliness and we definitely plan on staying here again.

"Very Romantic " Read full review on TripAdvisor 11/28/2011 Vote

2. There are as always exceptions to every complaint and our bell boy Johnny and the cleaning staff we met are them.

"Awful staff will mean we won't be going back " Read full review on TripAdvisor 9/27/2011 Vote

3. The only complaint I'd have is that the bar staff were very grumpy and not friendly at all.

"Location is perfect " Read full review on TripAdvisor 9/6/2011 Vote

4. The only complaint I have is that we did not get to see a ghost.

"Coolest hotel I've ever stayed at " Read full review on TripAdvisor 5/8/2011 Vote

5. The only other complaint was that the breakfast buffet was disappointing.

"good location " Read full review on TripAdvisor 3/28/2011 Vote

6. The room was clean, except for our tub, which we had room service take care of for us and after that we had no complaints.

"Great Value & Great View of the Alamo! " Read full review on TripAdvisor 1/31/2011 Vote

7. The room was clean, except for our tub, which we had room service take care of for us and after that we had no complaints.

"Great Value & Great View of the Alamo! " Read full review on TripAdvisor 1/31/2011 Vote

8. Here are my complaints-they are very small.

"Okay, let me start off by saying that I... " Read full review on TripAdvisor 8/13/2010 Vote

9. Overall, if this were a 1 or even 2-star hotel I would have had no complaints.

"Not a bad motel 6 class 1 or even 2-Star, but not a 4-Star. " Read full review on TripAdvisor 7/13/2010 Vote

10. Other minor complaint is they charge for WiFi internet access.

"Terrific location and spacious/luxurious rooms at a great price. " Read full review on TripAdvisor 6/29/2010 Vote