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Rank
28th
Out of 504

Emily Morgan Hotel

Average Price: $178  
 
Hotel Class:
705 East Houston Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 16 of 32
Average review rating: 3.64
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (44) , MyTravelGuide (1281) , Travelocity (14) , TripAdvisor (592) , YahooTravel (34)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 29 comments. 
The following words were used in comments with Complain:
area (2)   bed (2)   cost (2)   desk (3)   elevator (2)   free (3)   guest (3)   hotel (3)   management (3)   night (3)   not (4)   offers (2)   park (3)   pool (2)   problem (2)   rating (2)   room (3)   smell (2)   trouble (2)   valet (2)    
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1. It does bother me when guests complain about the cost for garage/valet parking: it's a big city and a downtown hotel.
"Upscale Downtown " Read full review on TripAdvisor   9/23/2011 Vote      
2. The stainless steel swimming pool is unique, but when it's 105 outside I didn't hear anyone complaining.
"Second Visit To The Emily Morgan " Read full review on TripAdvisor   9/12/2011 Vote      
3. I didn't complain to not ruin the experience, but when the hotel sent me an email asking me about my stay and two months later , they have not responded to my email.
"Won't be going back there..... " Read full review on TripAdvisor   9/7/2011 Vote      
4. Every night I had to go to the front desk and complain.
"Warning....Don't stay here!!! " Read full review on TripAdvisor   8/12/2011 Vote      
5. The room was dank and musty smelling but we settled in after calling the front desk to complain.
"Ruined Wedding Anniversary stay in San Antonio " Read full review on TripAdvisor   8/11/2011 Vote      
6. When we complained, the hotel did nothing to address the problem and nothing to make up for our troubles.
"Poor standards across the board " Read full review on TripAdvisor   4/7/2011 Vote      
7. Finally, around 1 or 2 AM, I got dressed and went down to the front desk to complain.
"Poor standards across the board " Read full review on TripAdvisor   4/7/2011 Vote      
8. The valet service was quick and efficient and you can't complain about the cost because their rates are not out of the norm for the area.
"Great Experience at the Emily Morgan Hotel " Read full review on TripAdvisor   6/16/2010 Vote      
9. complained to manager and he didn't care at all.
"Extremely Poor Service " Read full review on TripAdvisor   5/31/2010 Vote      
10. On the plus side, the management gave us a free night for our troubles (after some direct complaining) and one night of free parking.
"This is not a Four-Star Hotel " Read full review on TripAdvisor   5/18/2010 Vote      
   
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