Hyatt San Antonio, San Antonio, Problem

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Rank

5th

Out of 504

Hyatt San Antonio	Average Price: $343 Check Rates

Hotel Class:

9800 Hyatt Resort Drive

San Antonio, 78251 View map

4-Star Hotel Rank: 4 of 32
Average review rating: 4.15

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (128) , Travelocity (9) , TripAdvisor (391) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (5) avoid (7) awful (3) bad (18) bed bugs (7) big deal (3) broke (3) broken (3) bugs (4) chipped (5) complain (10) complaint (26) dated (15) difficult (3) dirt (5) dirty (12) disappoint (30) downside (9) dreadful (3) expensive (36) filthy (4) hard (17) horrible (4) issue (15) lack (4) lazy (7) loud (15) mess (3) mildew (5) mold (8) negative (8) noise (15) noisy (11) outrageous (5) overpriced (17) poor (7) pricey (19) problem (22) rock (11) rude (7) sad (4) sadly (3) sick (8) slow (7) smell (20) terrible (5) unfortunate (11) worn (8) would have liked (4) wrong (5)

Problem

Appears in 36 comments.

The following words were used in comments with Problem:
adult (2) big (2) breakfast (2) desk (3) few (2) free (2) kid (3) management (2) never (2) night (3) not (5) pool (4) reservation (3) resort (3) reviews (2) room (6) service (3) staff (2) suite (2) trip (3)

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1. My children are 9 and 15 so it can sometimes be challenging to find a place with activities that the whole family will enjoy, but that wasn't a problem here.

"Great family resort! " Read full review on TripAdvisor 5/10/2012 Vote

2. One problem we had was the pool area is a bit far to walk.

"Comparing Hyatt Hill Country with Marriott Hill Country and La Cantera " Read full review on TripAdvisor 9/26/2011 Vote

3. After being told that they could offer us an add'l room at half the price, we finally were able to make the management AWARE that this was THEIR problem, not our problem.

"I have my "reservations" " Read full review on TripAdvisor 9/24/2011 Vote

4. However, we had an exceptionally good time as adults and never had problems with the kids.

"Exceeded Expectations " Read full review on TripAdvisor 8/19/2011 Vote

5. We did not experience any problems on this visit, and I can't really think of any significant problems on prior trips.

"We always love this resort! " Read full review on TripAdvisor 7/29/2011 Vote

6. During our stay we observed several other groups with the same problem.

"A Little Disappointing " Read full review on TripAdvisor 7/8/2011 Vote

7. First, there were numerous problems with our reservation.

"A Little Disappointing " Read full review on TripAdvisor 7/8/2011 Vote

8. This is a beautiful resort, we have stayed here before, but we had so many problems on our latest trip.

"A Little Disappointing " Read full review on TripAdvisor 7/8/2011 Vote

9. The TV packages were really subpar with Disney ONLY which is a problem when dealing with kids worn out from a full day in the sun at Sea World.

"Missing on the details " Read full review on TripAdvisor 8/10/2010 Vote

10. I found a Housekeeper in the hallway, she came in and looked and stated that they had been having problems with bedbugs.

Read full review 5/24/2010 Vote