Hyatt San Antonio, San Antonio, Issue

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Rank

5th

Out of 504

Hyatt San Antonio	Average Price: $343 Check Rates

Hotel Class:

9800 Hyatt Resort Drive

San Antonio, 78251 View map

4-Star Hotel Rank: 4 of 32
Average review rating: 4.15

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (128) , Travelocity (9) , TripAdvisor (391) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 19 comments.

The following words were used in comments with Issue:
appearance (2) experience (2) guest (2) hotel (4) housekeeping (2) night (2) not (5) quickly (2) resort (2) reviews (2) room (5)

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1. I didn't notice any maintenance issues.

"Relaxing in the office season " Read full review on TripAdvisor 1/14/2012 Vote

2. Nice 32-in flat screen tv, but satellite, so not always good receptionThe only issue we had was leaving the room.

"Pleasant weekend! " Read full review on TripAdvisor 11/28/2011 Vote

3. Just weird communication issues seemed to be present here.

"A few wobbles, but a solid visit. " Read full review on TripAdvisor 10/5/2011 Vote

4. It appears that the real issues on our first day were all housekeeping related.

"A few wobbles, but a solid visit. " Read full review on TripAdvisor 10/5/2011 Vote

5. There was a flooding issue right outside of our door in the hallway.

"Good family "Staycation" " Read full review on TripAdvisor 9/18/2011 Vote

6. His response was 'oh - you already knew it was down?' This was not from our report - we didn't report the AC - so it appeared they knew there was an issue with the room before we checked in.

"This was a 2 in 1 visit - first and last " Read full review on TripAdvisor 7/18/2011 Vote

7. I had a bad experience at La Canterra in the past and reading recent reviews, it did not seem the issues have improved.

"Better than Westin La Canterra " Read full review on TripAdvisor 5/3/2011 Vote

8. From check-in to meals to repairs when things just break, the staff is both customer service oriented and able to rectify virtually any issue that comes up.

"Good Value, Great Staff " Read full review on TripAdvisor 3/27/2011 Vote

9. We pride ourselves on keeping our teams equipped with the knowledge, training, and tools needed to identify and address any issues, and we regularly review our housekeeping standards and procedures to ensure that each Hyatt guest enjoys a safe, clean and comfortable environment in our hotels and resorts.

Read full review 9/13/2010 Vote

10. One other issue, out of the control of the hotel,.

"Relaxing, wonderful stay at Hyatt Hill Country " Read full review on TripAdvisor 7/12/2010 Vote