Hyatt San Antonio, San Antonio, Complaint

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Rank

5th

Out of 504

Hyatt San Antonio	Average Price: $343 Check Rates

Hotel Class:

9800 Hyatt Resort Drive

San Antonio, 78251 View map

4-Star Hotel Rank: 4 of 32
Average review rating: 4.15

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (128) , Travelocity (9) , TripAdvisor (391) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 48 comments.

The following words were used in comments with Complaint:
area (2) bad (2) bathroom (3) big (2) charged (2) complaints (48) food (3) hotel (4) not (9) pool (6) price (4) resort (5) room (7) service (3) slow (2) small (2) spa (4) staff (3) vegetarian (2) wireless (2)

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1. Only complaint is the menu at the main restaurant.

"Very enjoyable " Read full review on TripAdvisor 5/3/2012 Vote

2. My other complaint was the room.

"Your Daily Bill Will Be $22 Higher... " Read full review on TripAdvisor 5/1/2012 Vote

3. My only complaint was that it was not easy to find stairs to go from the 2nd to 3rd floors, and I (and many others at the conference) felt bad about having to take the elevator up only 1 floor.

"Friendly Staff, Nice Resort " Read full review on TripAdvisor 4/4/2012 Vote

4. My only complaint was that there were lots of leaves being blown into the pool by the wind, but what can you do about mother nature?.

"Excellent (Could Use Some Work Though)! " Read full review on TripAdvisor 4/2/2012 Vote

5. Our only complaint was a lack of many vegetarian offerings (my wife is vegetarian), but we survived.

"Best Hotel Resort on Mainland U.S. " Read full review on TripAdvisor 11/29/2011 Vote

6. My only complaint with the rooms were that the doors seemed thin.

"Secluded but with all the amenities " Read full review on TripAdvisor 11/11/2011 Vote

7. I had no complaints.

"One of our Favorite places to stay in San Antonio " Read full review on TripAdvisor 9/6/2011 Vote

8. My only complaints were that the bathroom was just a tad small (it was too bad there wasn't a 'door' to the toilet, so that someone else could be at the sink), and the walls were somewhat thin.

"Lazy on the Lazy River " Read full review on TripAdvisor 9/1/2011 Vote

9. My only complaint about the hotel was the number of small children running around.

"Good service, clean room " Read full review on TripAdvisor 8/22/2011 Vote

10. My only complaints this trip are that the service does not seem quite as good as it has been in years past.

"Relaxing Stay " Read full review on TripAdvisor 8/2/2011 Vote