Hyatt San Antonio, San Antonio, Poor

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Rank

5th

Out of 504

Hyatt San Antonio	Average Price: $343 Check Rates

Hotel Class:

9800 Hyatt Resort Drive

San Antonio, 78251 View map

4-Star Hotel Rank: 4 of 32
Average review rating: 4.15

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (128) , Travelocity (9) , TripAdvisor (391) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 12 comments.

The following words were used in comments with Poor:
condition (2) food (2) room (3) service (8) wall (2)

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1. Valet service is fast and friendly, and the entire staff (except for the poor employees having to handle the smores) always had smiles on their faces.

"Best Hotel Resort on Mainland U.S. " Read full review on TripAdvisor 11/29/2011 Vote

2. ) Also the hotel as a whole was in poor condition-wall paper peeling off walls, carpet in poor condition and needed vacuuming, the refrigerator in our room also didn't work.

"Sanitary napkin nightmare!! " Read full review on TripAdvisor 7/14/2011 Vote

3. The bikes you can check out were rickety and poor-probably my only negative comment.

"Wonderful hill country experience " Read full review on TripAdvisor 6/18/2011 Vote

4. The poor baby started crying and aplogizing to the chair.

"Family Vacation of 4. Loved all the kids activites. Hated the unkept beach and no response from management when my 5 yr old was " Read full review on TripAdvisor 4/14/2011 Vote

5. Their lazy river was ok but they kept it open until midnight with no life guard and poor lighting.

"Worst Experience at a Hotel " Read full review on TripAdvisor 7/22/2009 Vote

6. Overall a great trip, but wanted to warn about the poor bargain of the RC upgrade.

"Heaven for children, skip the Regency Club " Read full review on TripAdvisor 7/14/2008 Vote

7. Columbus Day weekend the property was quite literally overrun, I think that there may be quite a few people with timeshare packing up the guest rooms over the holiday? The dining and cocktail options were limited, there was one very loud bar with poor service and a lackluster buffet/restaurant with excellent service, but below average food, both located in the main building.

"If you like kids... " Read full review on Expedia 10/11/2005 Vote

8. The service at one of the restaurants was poor.

Read full review on MyTravelGuide 4/22/2005 Vote

9. poor service asked for more pillows, never received them.

Read full review on MyTravelGuide 2/20/2005 Vote

10. I enjoyed the grounds enough to make up for the poor service.

"Nice grounds, cool pool, OK service " Read full review on TripAdvisor 6/17/2004 Vote