Hotel Monaco a Kimpton Hotel, Salt Lake City, Complaint

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Rank

4th

Out of 192

Hotel Monaco a Kimpton Hotel	Average Price: $272 Check Rates

Hotel Class:

15 West 200 South

Salt Lake City, 84101 View map

4-Star Hotel Rank: 3 of 7
Average review rating: 4.28

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (15) , MyTravelGuide (123) , Travelocity (4) , Expedia (41) , TripAdvisor (258)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 27 comments.

The following words were used in comments with Complaint:
bed (4) complaints (27) food (2) great (2) hard (2) hotel (7) never (3) night (3) noise (3) price (2) queen (2) quieter (2) room (15) service (6) shower (2) terrible (2) valet (2)

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1. If I had one complaint, it would be that there was not a dresser in the room, although there were 3 small-ish drawers in the TV cabinet that worked just fine.

"Hands down, the best SLC hotel " Read full review on TripAdvisor 4/3/2012 Vote

2. The only complaint were the t.

"Wonderful service " Read full review on TripAdvisor 4/1/2012 Vote

3. My only complaint about our stay was that we were given what must be the worst view in the entire hotel.

"Comfort, style AND great service! " Read full review on TripAdvisor 2/3/2012 Vote

4. Now, my only complaint is about the room service options.

"Best hotel in SLC " Read full review on TripAdvisor 12/25/2011 Vote

5. The second day there were no hors d'oeuvres due to the restaurant being closed, but the wine was free flowing so no complaints.

"Enjoyed our stay " Read full review on TripAdvisor 10/16/2011 Vote

6. My only complaint would be that there is no coffee pot in the room.

"Good location & fantastic restaurant " Read full review on TripAdvisor 7/14/2011 Vote

7. My only slight complaint was the walls are a little thin, so I could definitely hear my neighbors (shower, hair dryer) but it wasn't terrible.

"Best customer service ever " Read full review on TripAdvisor 4/5/2011 Vote

8. It takes awhile to get to the Monaco from the airport, and the room service food was pretty average for the price, but otherwise I have no complaints.

"The service really stood out " Read full review on TripAdvisor 7/7/2010 Vote

9. The bed was very comfortable with my only complaint being that I was overlooking the service entrance so there was a lot of early morning noise.

"Great rooms. " Read full review on TripAdvisor 6/29/2010 Vote

10. My only complaint is with the staff.

"Great Location. Small Rooms. Horrible Staff " Read full review on TripAdvisor 6/2/2009 Vote