Hotel Monaco a Kimpton Hotel, Salt Lake City, Complain

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OpinionWell
Rank

4th

Out of 192

Hotel Monaco a Kimpton Hotel	Average Price: $272 Check Rates

Hotel Class:

15 West 200 South

Salt Lake City, 84101 View map

4-Star Hotel Rank: 3 of 7
Average review rating: 4.28

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (123) , Travelocity (4) , TripAdvisor (258) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 10 comments.

The following words were used in comments with Complain:
hotel (5) noisy (2) room (6) shower (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The shower was the only thing i had to complain about, the inside of the shower felt rather slimy.

"Eh. " Read full review on TripAdvisor 3/12/2012 Vote

2. Canceled second night leaving feeling like a criminal for complaining.

"Should have listened to my Wife " Read full review on TripAdvisor 1/5/2012 Vote

3. Only suggested improvement would be to have a trash can in the bathroom, but seriously, that is as much as I can think of to complain about, so.

"Very trendy but cozy too! " Read full review on TripAdvisor 8/5/2009 Vote

4. When we complained, we were moved but we thought the hotel was very insensitive to even book a room next to the ballroom knowing this type of activity would be going on.

"Great getaway " Read full review on TripAdvisor 5/22/2009 Vote

5. Higher floors afford great views of the mountains and there is very little to complain about at this hotel.

"Solid Stay in Salt Lake City " Read full review on TripAdvisor 11/14/2008 Vote

6. When I complained with the front desk I was simply blown off and told that the construction would be a reality for the next year and a half.

Read full review on MyTravelGuide 7/18/2008 Vote

7. I heard some people in the lobby complain that their room was small but we had a corner room that was spacious enough for my husband, me and our daughter.

Read full review on MyTravelGuide 11/21/2007 Vote

8. There`s little to complain about at this hotel, and it boggles the mind that this hotel is rated #11 in SLC.

"Another excellent Kimpton hotel " Read full review on TripAdvisor 2/7/2007 Vote

9. The attitude about the pipe noise from the staff was 'we have this problem, we know about it but we are still going to make you stay in this noisy room and you can complain about it but we are going to take your money anyway and continue to place patrons in those noisy rooms because we can.

"Hotel Monaco " Read full review on YahooTravel 4/6/2004 Vote

10. Hotels solution was to comp breakfast on the day that you complained and pretend to try and get you a quieter room.

"Hotel Monaco " Read full review on YahooTravel 4/6/2004 Vote