Hyatt Princeton, Princeton, Complaint

OpinionWell's Blog

Home » United States » New Jersey » Princeton Destinations » Princeton Hotels » Hyatt Princeton

OpinionWell
Rank

3rd

Out of 31

Hyatt Princeton	Average Price: $181 Check Rates

Hotel Class:

102 Carnegie Center

Princeton, 08540-6293 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.43

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (22) , MyTravelGuide (248) , TripAdvisor (167) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (6) avoid (5) awful (5) awkward (3) bad (11) badly (4) bed bugs (2) bugs (3) complain (7) complaint (11) dated (7) difficult (4) dingy (2) dirty (11) disappoint (11) downside (2) dusty (3) expensive (19) frustrated (5) hard (8) horrible (8) issue (16) lack (9) loud (10) mold (4) negative (6) noise (13) outdated (7) outrageous (4) overpriced (12) peeling (2) penalty (2) poor (13) poorly (3) pricey (3) problem (19) ridiculous (4) roach (4) rough (2) slow (3) smell (10) subpar (2) tear (2) terrible (3) unfortunate (6) unhappy (2) unwelcoming (2) weird (3) worn (7) wrong (6)

Complaint

Appears in 20 comments.

The following words were used in comments with Complaint:
breakfast (2) complaints (21) food (2) hotel (3) meal (3) night (2) not (3) problem (3) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. They obviously take complaints seriously.

"Wonderful service can't quite overcome building limitations " Read full review on TripAdvisor 1/30/2012 Vote

2. They were universally good listeners and management stays on top of problems and complaints, as evidenced by a follow-up call we received after our complaint on Saturday night.

"Wonderful service can't quite overcome building limitations " Read full review on TripAdvisor 1/30/2012 Vote

3. Only complaint would be the exceptionally high price of food and drink at the bar and restaurants.

"Very friendly staff and nice place to stay " Read full review on TripAdvisor 12/23/2011 Vote

4. Service was outstanding so again not sure why there were complaints, my guess is that is not the norm as I could not say enough about the staff and how helpful and friendly they were.

"Very friendly staff and nice place to stay " Read full review on TripAdvisor 12/23/2011 Vote

5. Breakfast was included, so no complaints there.

"A standard Hyatt Regency " Read full review on TripAdvisor 9/20/2011 Vote

6. The bathroom was large and well-lit; no complaints about that.

"Hard to Find, but Comfortable Accommodations " Read full review on TripAdvisor 6/27/2011 Vote

7. My biggest complaint was the extra charge for internet access.

"Good location and great rate! " Read full review on TripAdvisor 7/20/2010 Vote

8. As for the food, I had to send my meal back twice for the same problem and they still insisted the meal be put on the bill despite my complaints after the 3rd attempt to get a decently cooked meal.

"Avoid at all costs. " Read full review on TripAdvisor 7/20/2010 Vote

9. The 3 night hotel/park package saved us about $500 so no complaints there.

"Good deal through Sesame Place Package; thankfully. " Read full review on TripAdvisor 7/6/2010 Vote

10. The only complaint from me is the shabby condition of the rooms.

"Place is great but the rooms stink! " Read full review on TripAdvisor 4/26/2010 Vote