The Heathman Hotel, Portland, Poor

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Rank

13th

Out of 287

The Heathman Hotel	Average Price: $212 Check Rates

Hotel Class:

1001 SouthWest Broadway @ Salmon

Portland, 97205 View map

4-Star Hotel Rank: 6 of 16
Average review rating: 4.3

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (63) , MyTravelGuide (9) , Travelocity (5) , TripAdvisor (334) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (7) annoy (3) awful (3) bad (14) barely (4) big deal (3) broken (5) complain (7) complaint (10) cramped (12) difficult (12) disappoint (14) downside (4) expensive (12) flaws (3) frustrated (4) hard (11) issue (10) mediocre (4) mistake (3) negative (6) noise (9) noisy (3) outrageous (3) overpriced (2) poor (9) pricey (8) problem (14) reluctantly (2) ridiculous (2) rock (4) rough (2) rude (6) sadly (2) shame (3) sick (6) slow (7) smell (13) sophisticated (2) tear (2) terrible (5) tiny (12) too small (3) uncomfortable (4) unfortunate (7) unfriendly (3) weird (4) worst (3) would have liked (3) wrong (7)

Poor	Appears in 9 comments.

The following words were used in comments with Poor:
room (2) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room service was also poor.

"Very tiny rooms and average service. Will not be back " Read full review on TripAdvisor 8/30/2011 Vote

2. But, the room feels old-fashioned: heavy furniture, dark colors, and poor lighting, even next to the beds.

"Cadillac (not a BMW) " Read full review on TripAdvisor 7/8/2011 Vote

3. Hotel front office staff were ok but apparently housekeeping was understaffed, which indicates poor Management skills/prioritizing.

"Clean but... " Read full review on Expedia 8/6/2010 Vote

4. However, the valet and personnel concierge expected tips after we made it obvious that their services were poor.

""Where Service is still an art"?????? yeah right! " Read full review on TripAdvisor 7/11/2010 Vote

5. In the interest of trying to be fair instead of writing about just our very poor experience at the Heathman this time, I thought I would at least mention that our previous stay here earlier this year was very good.

"The Good and The Bad - Double Review " Read full review on TripAdvisor 5/28/2010 Vote

6. I drove up to the curb and at first the Heathman appears to be a bit stuffy and cheesy, with the grand door and beefeater out front (honestly, I know you're English owned but that poor guy.

"The most genuine, comfortably luxurious stay I've ever had. " Read full review on TripAdvisor 9/1/2009 Vote

7. They led us completely astray re: transportation -- we got two hours lost getting to the International Rose Test garden because of their poor recommendations.

"Unfriendly and DEFINITELY not 4 stars!!!! " Read full review on Expedia 4/14/2009 Vote

8. poor service followed by food with too much salt, cold meat and overcooked vegetables.

"Heathman, Portland Oregon " Read full review on Travelocity 4/1/2009 Vote

9. The TV sets are ancient and the channel selection poor (no HBO, no PPV movies, etc.

"Very Overrated " Read full review on TripAdvisor 11/13/2007 Vote