Hilton Philadelphia, Philadelphia, Worst

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Rank

43rd

Out of 177

Hilton Philadelphia	Average Price: $149 Check Rates

Hotel Class:

4509 Island Avenue

Philadelphia, 19153 View map

3-Star Hotel Rank: 24 of 57
Average review rating: 2.95

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (39) , MyTravelGuide (183) , Travelocity (5) , TripAdvisor (225) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Worst

Appears in 17 comments.

The following words were used in comments with Worst:
customer (2) expectation (2) experience (4) hotel (5) poor (2) reviews (2) service (2)

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1. Frankly, I was expecting the worst.

"Exceeded low expectations " Read full review on TripAdvisor 5/3/2011 Vote

2. I know it is damning with faint praise, but after reading all of the TA reviews, I was prepared for the worst.

"Exceeded low expectations " Read full review on TripAdvisor 5/3/2011 Vote

3. Overall, just one of the worst Hilton experiences I've ever had.

"Hallway carpeting reminded me of my college dorm days..... " Read full review on TripAdvisor 8/10/2010 Vote

4. to get some 5) On the Friday we went as a group to the 'Players Lounge' for diner - our waitress, Darlene, gave us the worst experience one could imagine: took more than 30 min.

"Not what I expected from a HITON: Worst hotel experience I've ever had " Read full review on TripAdvisor 7/6/2010 Vote

5. The TV has to be 25 years old and barely worked, the furniture is 1970's vintage, and worst of all everything is just coated in a dank and nasty layer of something.

"First Time-Last Time " Read full review on TripAdvisor 2/23/2010 Vote

6. The worst part of this hotel is the poor customer service.

"Stuck in the 70's " Read full review on TripAdvisor 4/21/2009 Vote

7. The worst Hilton I have ever seen.

"The Hilton Family should be ashamed of this one! " Read full review on TripAdvisor 4/2/2009 Vote

8. The absolute worst part of the stay occurred on the second morning of my stay: I heard a rustling noise coming from the window unit (air conditioner/heater).

"Don`t Do It " Read full review on TripAdvisor 8/15/2008 Vote

9. Overall, this was a nice hotel room, it was certainly the worst Hilton (or 'luxury' hotel) we ever stayed but was nicer than a comfort in.

"Not as bad as reviews indicate " Read full review on TripAdvisor 3/21/2008 Vote

10. The worst part about it was the customer service we received during the whole ordeal.

"Horrible Hilton Experience! THEFT! " Read full review on TripAdvisor 6/20/2007 Vote