Quality Suites Universal, Orlando, Complain

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OpinionWell
Rank

187th

Out of 543

Quality Suites Universal	Average Price: $73 Check Rates

Hotel Class:

7400 Canada Avenue

Orlando, 32819 View map

3-Star Hotel Rank: 84 of 138
Average review rating: 3.05

OpinionWell Value Index: 1

Traveler reviews analyzed: YahooTravel (20) , Travelocity (1) , Expedia (31) , TripAdvisor (183)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (5) awful (5) bad (23) bed bugs (4) broke (7) broken (16) bug (3) complain (12) complaint (5) dated (8) difficult (4) dirty (41) disappoint (14) disgust (5) dump (6) expensive (3) filthy (6) frustrated (3) hard (11) horrible (12) issue (9) lack (5) lazy (3) loud (6) mildew (3) mold (6) nasty (4) negative (10) noise (11) noisy (6) odor (9) outdated (7) poor (4) problem (47) roach (4) rock (3) rude (5) scary (3) slow (5) smell (38) stain (7) terrible (5) uncomfortable (6) unfortunate (4) unsafe (4) urine (4) was a joke (5) weird (3) worn (4) worst (10)

Complain

Appears in 18 comments.

The following words were used in comments with Complain:
breakfast (2) free (3) hotel (2) liked (2) maintenance (2) management (2) meal (2) never (2) night (2) room (3) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I went to the front desk to complain and ask for the latch to be repaired I was told it would be the next day on the repair because maintenance wasnt in.

"Do not stay here! " Read full review on TripAdvisor 3/22/2012 Vote

2. I mean, are people REALLY complaining about the quality of the bath products at this price point? Really? Or maybe it's b/c I understand what $40/night gets you and I don't expect The Four Seasons.

"Great value, great space, great stay!! " Read full review on TripAdvisor 1/23/2012 Vote

3. We called and they said it would be taking care of but it wasn't until we called in complained again.

"Choose somewhere else " Read full review on TripAdvisor 5/4/2011 Vote

4. Sow we called Hotwire and complained and Hotwire said tough luck and were uninterested.

"DONT STAY HERE " Read full review on TripAdvisor 12/30/2010 Vote

5. The rooms do have a very faint odor but they are pet friendly and it wasn't bad enough for us to complain about it.

"Exactly what we needed. " Read full review on TripAdvisor 6/28/2010 Vote

6. I complained to management and they moved us to another room that was not clean at all.

"Bed Bugs and Poor Customer Service " Read full review on TripAdvisor 6/21/2010 Vote

7. When we complained we were told all hotels were like this.

"Crap - would not recommend to worst enemy!! " Read full review on TripAdvisor 2/24/2009 Vote

8. Next day I went to complain to the General Manager and was only offered 1 night refund.

"Unsatisfied Guest " Read full review on Expedia 6/21/2008 Vote

9. Overall for a free meal I can't complain.

"Nice Staff but Dirty & Run Down Hotel " Read full review on TripAdvisor 11/20/2007 Vote

10. Overall for a free meal I can`t complain.

"Nice Staff but Dirty & Run Down Hotel " Read full review on TripAdvisor 11/20/2007 Vote