7. The staff from start to finish were helpful friendly and polite the lobby and bar was very nice and an ideal place to relax after a busy day at the parks - We stayed in a room the other side of the hotel car park a seperate block from the main building overlooking teh swimming pool which may as well have been our own private pool as we seemed to be the only ones in it mostly which was great - the restaurant had recently been refurbished and we tried the food one evening and were a little disappointed so didnt eat there again this was our only problem with this hotel.