Holiday Inn New Orleans, New Orleans, Poor

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Rank

75th

Out of 427

Holiday Inn New Orleans	Average Price: $164 Check Rates

Hotel Class:

221 Carondelet Street

New Orleans, 70130 View map

3-Star Hotel Rank: 46 of 125
Average review rating: 3.47

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (9) , MyTravelGuide (13) , Travelocity (1) , TripAdvisor (299) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 12 comments.

The following words were used in comments with Poor:
desk (2) does (2) hotel (4) lighting (2) maid (2) not (3) quality (2) room (5) service (7) smell (2) towel (2) wifi (2)

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1. Appropriate maid service was provided the second two days I was there, and the front desk staff was very pleasant, which is the only reason this hotel gets rated as 'poor' rather than 'terrible.

"I guess I'm really fussy... " Read full review on TripAdvisor 6/30/2011 Vote

2. 3 of 4 elevators were out of service, the in-room wifi does NOT work and the lobby wifi is spotty, in-room safe does not work, maid service is poor with no towels given unless you call down to the front desk, coffee not replenished, no ice bucket in room, light bulbs missing, etc.

"Rough transition means poor quality " Read full review on TripAdvisor 6/30/2011 Vote

3. Very limited selection and poor quality items.

"Great location doesn't make up for the terrible service " Read full review on TripAdvisor 5/10/2011 Vote

4. However, the poor quality of service we received at the hotel ensured that we will never be back again.

"Great location doesn't make up for the terrible service " Read full review on TripAdvisor 5/10/2011 Vote

5. Continental breakfast was poor.

"It was OK " Read full review on TripAdvisor 4/23/2011 Vote

6. I felt like this was very poor customer service and very rude.

"Great Hotel for the price and location " Read full review on TripAdvisor 12/2/2009 Vote

7. These towels were in very poor shape.

"Great location, clean hotel, Staff lacks training though. " Read full review on TripAdvisor 5/11/2009 Vote

8. I presume the stain was lipstick, but as the level of lighting was poor, it was difficult to determine what it was.

"Disappointed after lovely stay at another HIE during the holiday " Read full review on TripAdvisor 6/1/2008 Vote

9. A look at the floorplan suggests that there are quite a few large rooms and only a small number of poor ones (but these are apparently VERY poor).

"Not like other Expresses " Read full review on TripAdvisor 2/29/2008 Vote

10. This will be the last time i stay in a holiday inn express,due to the poor service i recived in New Orleans.

"hotel staff very rude ! " Read full review on TripAdvisor 3/7/2005 Vote