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OpinionWell
Rank
75th
Out of 427

Holiday Inn New Orleans

Average Price: $164  
 
Hotel Class:
221 Carondelet Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 46 of 125
Average review rating: 3.47
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (9) , MyTravelGuide (13) , Travelocity (1) , TripAdvisor (299) , YahooTravel (20)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complaint
Appears in 18 comments. 
The following words were used in comments with Complaint:
complaints (18)   customer (2)   desk (3)   few (2)   hotel (2)   park (2)   room (3)   staff (2)    
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1. Over all my complaints were minor and I would stay there again.
"great location " Read full review on TripAdvisor   5/4/2012 Vote      
2. We stayed at the Cotton Exchange New Orleans from 4/22-4/29/12 had few complaints the lobby was one of the few that didn't offer coffee, had to request towels first day which I attribute to them being able give us a room upon arrival at 10a, check in wasn't suppose to be until 3p.
"great location " Read full review on TripAdvisor   5/4/2012 Vote      
3. I have contacted the LA Attorney General's office and enlightened them of this hotel & am in the process of filing a civil complaint against same.
"HORRIBLE " Read full review on TripAdvisor   3/19/2012 Vote      
4. I guess one of my biggest complaints is the front desk staff.
"Not up to par " Read full review on TripAdvisor   12/5/2011 Vote      
5. I plan to call the town mayor as well as the BBB to finalize my complaints being that the GM of this hotel made no effort to apologize to it's customers for their inconvenience.
"Worst Hotel Experience EVER!!! " Read full review on TripAdvisor   9/27/2011 Vote      
6. My ONLY complaint would be the self parking garage.
"I would absolutely stay here again! " Read full review on TripAdvisor   7/17/2011 Vote      
7. My only complaint was housekeeping.
"Pleasantly Surprised " Read full review on TripAdvisor   5/1/2011 Vote      
8. The room was clean and nice, a bit on the small side but no complaints about anything else.
"Better than I thought! " Read full review on TripAdvisor   4/15/2011 Vote      
9. Another complaint I had is in regard to the 2 tour buses that were parked out front.
"Don't Go There " Read full review on TripAdvisor   3/22/2011 Vote      
10. The front desk was crowded with people voicing similar complaints.
"Don't Go There " Read full review on TripAdvisor   3/22/2011 Vote      
   
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