Saint Marie Hotel New Orleans, New Orleans, Rude

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Rank

19th

Out of 427

Saint Marie Hotel New Orleans	Average Price: $165 Check Rates

Hotel Class:

827 Toulouse Street

New Orleans, 70112 View map

3-Star Hotel Rank: 10 of 125
Average review rating: 4.13

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (67) , Travelocity (5) , TripAdvisor (700) , YahooTravel (34)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 22 comments.

The following words were used in comments with Rude:
desk (3) extremely (6) friendly (2) generous (2) helpful (2) hotel (2) management (4) night (2) not (2) staff (11)

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1. My daughters and I spent three nights here and were very surprised at how rude and dismissive the front desk clerks were of our needs.

"No Customer Service " Read full review on TripAdvisor 3/12/2012 Vote

2. Didn't find the staff to be extremely friendly but they weren't rude by any means.

"Great location, large room " Read full review on TripAdvisor 12/7/2011 Vote

3. The manager was rude.

"Awful Hotel.....Stay Away!! " Read full review on TripAdvisor 4/16/2011 Vote

4. The location was excellent and very quiet being so close to Bourbon St, but didn't make up for old room and rude staff.

"Extremely disappointing! " Read full review on TripAdvisor 6/22/2010 Vote

5. I had contact with five different front desk staff and all but one of them were extremely rude.

"Extremely disappointing! " Read full review on TripAdvisor 6/22/2010 Vote

6. Again, he wasn't rude but he was kind of subdued and robotic in his interactions.

"Everything was middle of the road " Read full review on TripAdvisor 4/15/2010 Vote

7. The staff wasn't exceptionally friendly nor were they rude or unhelpful.

"Everything was middle of the road " Read full review on TripAdvisor 4/15/2010 Vote

8. Although the hotel itself was reasonable, there are MANY other affordable and convenient options in the French Quarter and I refuse to support a hotel with such rude staff on hand.

"Great location but RUDE, rude, rude staff! " Read full review on TripAdvisor 1/2/2010 Vote

9. ' When she finally did see the note that the general manager made she didn't even apologize for her rudeness.

"Great location but RUDE, rude, rude staff! " Read full review on TripAdvisor 1/2/2010 Vote

10. I asked to speak with the General Manager, who was just as rude as the others- at least after arguing with him for 10 minutes he finally agreed to waive the fees and then sarcastically told me to 'have a nice day' before slamming down the phone without giving me a second to respond.

"Great location but RUDE, rude, rude staff! " Read full review on TripAdvisor 1/2/2010 Vote