1. We were with the' tourguideshanenae' party of 16 and our only complaint was the very thin blankets on very thin mattresses, the elevator was slow and at one time passing up our floor twice despite pushing the buttons relentlessly, the ice machine location all the way in the main floor made it very inconvenient to keep our beers cold when our room was located on the 5th floor but mostly the temperamental affects of the air conditioning system from hot to cold throughout the night.