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OpinionWell
Rank
13th
Out of 468

Miami Hilton

Average Price: $156  
 
Hotel Class:
1601 Biscayne Boulevard
Miami, 33132 View map  
3-Star Hotel Rank: 4 of 122
Average review rating: 3.4
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (99) , MyTravelGuide (739) , Travelocity (12) , TripAdvisor (537) , YahooTravel (18)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 45 comments. 
The following words were used in comments with Rude:
$ (6)   area (3)   breakfast (3)   concierge (3)   desk (6)   employee (5)   extremely (4)   few (4)   helpful (3)   hotel (10)   management (6)   money (3)   much (4)   not (6)   park (6)   room (9)   service (9)   staff (20)   taxi (3)   valet (6)    
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1. The breakfast was actually the highlight but the service at this hotel was disorganized and rude.
"Green bath water, stay away! " Read full review on TripAdvisor   3/22/2012 Vote      
2. No apologies were offered, simply rude looks and snide remarks.
"Might be the worst hotel to wear the Hilton moniker " Read full review on TripAdvisor   2/23/2012 Vote      
3. likes: - nice building, modern look & feel, rooms are comfy- concierge was very helpful with sightseeing tips, overall the staff was friendly- pool is awesome- we forgot something in the room, they found it and shipped it to us for freenot too good: - not much to do around in the area, probably don't want to wander off at night- not much in terms of restaurants etc (except a burger king across the street), hotel's own options are pretty sad too- housekeeping staff was rude (I asked for some sugar, and the lady started questioning me that I should already have it in my room)- parking is a big rip off ($25 for single entry and $28 for valet)- breakfast buffet was average, for the price they charge.
"Decent value for a Hilton " Read full review on TripAdvisor   12/29/2011 Vote      
4. The only good thing I can say is that the manager was very nice, though he did nothing to truly rectify the following - (1) it took an hour to order room service because they told me I had an old menu, took 20 minutes to bring me the SAME menu, then the rather rude concierge transferred me right back to room service when I tried to get help.
"Business travelers beware :( " Read full review on TripAdvisor   10/26/2011 Vote      
5. Room service staff and front desk staff were great, however valet parking staff was rude, impolite and inconsiderate.
"Stay was great except for lack of spa-jacuzzi " Read full review on TripAdvisor   6/30/2011 Vote      
6. First of all, its rude to tell your customers what to do, second of all, I SHOULDNT BE THE ONE ASKING HIM TO ( AS A DIAMOND VIP) GIVE ME A BLANK KEY CARD SO I CAN ACCESS THE EXECUTIVE LOUNGE .
"WORST HOTEL STAY AS A DIAMOND VIP MEMBER... " Read full review on TripAdvisor   3/28/2011 Vote      
7. 2) rude staff; who would be better suited to work in a jail than a upscale hotel.
"DONT GO HERE!!!!! STAY AWAY!! " Read full review on TripAdvisor   2/21/2011 Vote      
8. Although the hotel provided us with a solution, both the manager and the guest services operator on duty were extremely rude and made us feel like they were doing us a favor instead of providing us with a solution for the money we paid.
"Really bad service " Read full review on Expedia   11/3/2009 Vote      
9. The restaurant across the street had no loitering signs locks on bathrooms (and rude employees), while two blocks away there was a Bently dealership.
"Loved our stay at the Hilton Miami Downtown " Read full review on Expedia   9/2/2009 Vote      
10. The service sucks we had nothing but problems Miami is a scary crappy place to be in, People are very rude, the taxi cabs tries to get more money out of you telling you that the meter says 17$ when it only says 10$ so you have to watch.
"Hilton Miami Sucks " Read full review on TripAdvisor   7/11/2009 Vote      
   
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