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Rank
13th
Out of 468

Miami Hilton

Average Price: $156  
 
Hotel Class:
1601 Biscayne Boulevard
Miami, 33132 View map  
3-Star Hotel Rank: 4 of 122
Average review rating: 3.4
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (99) , MyTravelGuide (739) , Travelocity (12) , TripAdvisor (537) , YahooTravel (18)
SAFE TO BOOK ? (3/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Frustrated
Appears in 26 comments. 
The following words were used in comments with Frustrated:
$ (2)   aircondition (2)   arrival (4)   condition (2)   desk (5)   elevator (8)   fee (2)   guest (2)   hotel (9)   management (2)   most (4)   not (2)   park (6)   room (6)   shared (2)   simply (2)   staff (5)   uncomfortable (2)   walking (3)   well (2)    
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1. One frustrating event with the staff happened: The night we got there, our flight had been delayed so we didn't end up getting to the hotel under about 10pm.
"Lobby is nice, rooms are ok, neighborhood is terrible " Read full review on TripAdvisor   4/23/2012 Vote      
2. We vented our frustration but the driver said to complain to the company and muttered in Spanish.
"Ok prior to a cruise " Read full review on TripAdvisor   3/21/2012 Vote      
3. They made some poor new employee bear the brunt of an awkward and frustrating situation.
"Horrible Customer Service " Read full review on TripAdvisor   1/31/2011 Vote      
4. I was there over the Super Bowl weekend (when the hotel was completely sold out) and was extremely frustrated that at 11pm my only option for food was to walk to the Checkers across the street.
"Just an ok stay - needs updating! " Read full review on TripAdvisor   2/2/2010 Vote      
5. Completely frustrated and unhappy with my stay.
"Don't Stay Here " Read full review on TripAdvisor   11/12/2009 Vote      
6. Now, I don't expect Hilton to be able to control emergencies like this, but I mention it only as another point of frustration with this place.
"There are better places to stay " Read full review on TripAdvisor   10/20/2009 Vote      
7. We spoke as well the only crew member serving at the 'lobby of the desperado's breakfast' and they shared our frustration and told us that they told the F&B Manager so many times that guests felt uncomfortable with that solution, but he simply ignored them.
"Not what you would expect from an Hilton hotel " Read full review on TripAdvisor   7/21/2009 Vote      
8. We spoke as well the only crew member serving at the "lobby of the desperado's breakfast" and they shared our frustration and told us that they told the F&B Manager so many times that guests felt uncomfortable with that solution, but he simply ignored them.
"Not what you would expect from an Hilton hotel " Read full review on TripAdvisor   7/21/2009 Vote      
9. So even though there was a mix up with my bag which caused me some frustration and sleeplessness, the Hilton more than made up for it.
"Great pre-cruise hotel, esp'y for lost luggage victim " Read full review on TripAdvisor   4/2/2009 Vote      
10. Had no rooms available that fit our request that was booked and paid in full so she got frustrated and walked away.
"Go Elsewhere " Read full review on TripAdvisor   9/2/2008 Vote      
   
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