Heartbreak Hotel, Memphis, Rude

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Rank

11th

Out of 238

Heartbreak Hotel	Average Price: $92 Check Rates

Hotel Class:

3677 Elvis Presley Boulevard

Memphis, 38116 View map

3-Star Hotel Rank: 6 of 44
Average review rating: 3.44

OpinionWell Value Index: 7

Traveler reviews analyzed: TripAdvisor (593) , YahooTravel (76)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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awful (20) bad (78) badly (7) bare (8) big deal (7) broken (15) chipped (11) complain (22) dated (13) dingy (11) dirty (62) disappoint (67) disgust (11) expensive (19) filthy (12) gross (8) hard (35) horrible (7) issue (16) lack (7) loud (14) mistake (7) mold (18) negative (25) noise (6) noisy (10) overpriced (9) poor (31) problem (30) rock (36) rough (8) rude (20) sad (10) scary (11) shabby (10) shame (9) shock (8) slow (11) smell (67) smelly (7) stale (11) tacky (14) terrible (14) tiny (17) uncomfortable (9) unfortunate (11) unfriendly (6) worn (25) worst (15) wrong (17)

Rude	Appears in 22 comments.

The following words were used in comments with Rude:
bar (3) desk (2) disappoint (2) experience (2) hotel (2) not (7) staff (17) unhelpful (2)

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1. breakfast was barely edible and staff were nothing other than rude.

"Not nice " Read full review on TripAdvisor 1/8/2012 Vote

2. I thought that the hotel staff were, whilst not rude directly, a little uninterested in guests.

"Heartbroken Hotel " Read full review on TripAdvisor 11/4/2011 Vote

3. Memphis Trip May 2011: We have stayed at the Heartbreak many times over the years, and have had great experiences with the staff there, but this year was totally different, they didn't have a clue what was going on with check-in, some quite rude.

"Holiday " Read full review on TripAdvisor 9/26/2011 Vote

4. The check in staff is VERY rude and act like every question you ask them that you are putting them out.

"Waste of money " Read full review on TripAdvisor 9/26/2011 Vote

5. Not rude, but not too helpful.

"Needs renovating, but a decent fun hotel " Read full review on TripAdvisor 6/17/2011 Vote

6. Unfortunately this hotel was a major disappointment, with staff being extremely rude and unhelpful.

"Extremely Disappointing " Read full review on TripAdvisor 6/13/2011 Vote

7. The staff on the desk were very nice, shame I can not say the same for the bar staff, very rude.

"Not what I expected " Read full review on TripAdvisor 3/28/2011 Vote

8. The staff were very rude.

"Shabby " Read full review on TripAdvisor 8/12/2010 Vote

9. The male bartender in the bar the first night was rude.

"great to see graceland and expereince the hotel but " Read full review on TripAdvisor 5/2/2010 Vote

10. They were at best indifferent and at times ignorant bordering on rudeness - a dose of disney would not go amiss.

"Poor attitude from indifferent staff " Read full review on TripAdvisor 12/1/2009 Vote