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Rank
11th
Out of 238

Heartbreak Hotel

Average Price: $92  
 
Hotel Class:
3677 Elvis Presley Boulevard
Memphis, 38116 View map  
3-Star Hotel Rank: 6 of 44
Average review rating: 3.44
OpinionWell Value Index: 7
Traveler reviews analyzed: TripAdvisor (593) , YahooTravel (76)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 25 comments. 
The following words were used in comments with Complain:
breakfast (3)   clean (2)   complaints (2)   continental (3)   dark (2)   dingy (2)   dirty (2)   good (2)   hotel (5)   management (2)   need (2)   night (4)   not (5)   recommend (2)   room (7)   small (2)   staff (4)   suite (3)    
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1. Eventually we complained and they moved us to a themed suite on the 4th floor whic h was nicer but very dark and dingy.
"Old and Rundown but close to Graceland " Read full review on TripAdvisor   4/26/2012 Vote      
2. After complaining we asked to upgraded to a themed room for all the inconvience caused so they gave us a jungle room which was a bit dark and dingy but ok for the 3 nights stay.
"Good location " Read full review on TripAdvisor   4/2/2012 Vote      
3. One thing i would say about people who may complain - treat the staff with the respect they deserve and you will get it back.
"Amazing " Read full review on TripAdvisor   1/17/2012 Vote      
4. Others who have complained about TVs not working in their rooms, or that their garbage wasn't picked up, etc - my thoughts are when you stay at the Heartbreak Hotel, you aren't there to stay in your room and watch TV - you can do that at home.
"Heartbreak Hotel and Graceland " Read full review on TripAdvisor   10/16/2011 Vote      
5. I complained only to be given the answer everyone hates - we can't do anything about it.
"Not too bad " Read full review on TripAdvisor   9/14/2011 Vote      
6. Can't complain about the food, although the service was surly at best.
"Not for me " Read full review on TripAdvisor   5/28/2011 Vote      
7. Breakfast was ok, nothing to complain about really, but nothing spectacular.
"Very good if you're an Elvis fan " Read full review on TripAdvisor   7/18/2010 Vote      
8. One complaint even complained about the lobby being small.
"Much better than I expected!! " Read full review on TripAdvisor   6/22/2010 Vote      
9. People complain about the gift shop being over-priced--aren't they all? I read complaints about it being dirty--didn't experience that; about the dining room being small--it's a good size; about the continental breakfast being meager--it IS continental, but I got a good meal out of it.
"Much better than I expected!! " Read full review on TripAdvisor   6/22/2010 Vote      
10. The shuttles dont run like they say there going to and when you complain they say its not there fault .
"Save your money............. " Read full review on TripAdvisor   2/16/2010 Vote      
   
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