Hilton Houston, Houston, Wrong

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Rank

40th

Out of 718

Hilton Houston	Average Price: $132 Check Rates

Hotel Class:

3000 NASA Road One

Houston, 77058-4322 View map

2-Star Hotel Rank: 3 of 199
Average review rating: 3.56

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (71) , Travelocity (4) , TripAdvisor (100) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit high (1) bad (7) barely (3) complain (6) complaint (6) cope (2) cramped (2) damage (5) dated (3) dirty (6) disappoint (11) expensive (6) hassle (2) issue (4) lack (6) loud (3) mess (2) mold (3) noise (11) outdated (3) overpriced (3) peeling (3) poor (4) poorly (2) pricey (2) problem (10) rude (6) scary (1) shame (1) shock (1) sick (1) slow (2) smell (9) smelly (2) smoker (1) stained (2) stale (1) tacky (1) tear (1) terrible (6) tiny (4) unacceptable (4) uncomfortable (2) unfortunate (1) urine (1) was a joke (1) weird (1) worn (2) worst (4) wrong (8)

Wrong

Appears in 8 comments.

The following words were used in comments with Wrong:
management (2) reservation (2) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon check-out the front-desk printed a receipt for the wrong room showing a shared king-sized bed including room service charges from the wrong room, wrong room number for the same price.

"Strange experience checking in, Great response from management next day " Read full review on TripAdvisor 3/10/2012 Vote

2. I just think that people are quick to post reviews when things go wrong, we just wanted to say WELL DONE, we'll be back.

"I highly recommend it! " Read full review on TripAdvisor 7/2/2011 Vote

3. While waiting to check in, Jessica and one of the managers were super helpful with the couple ahead of us who were with a wedding party and someone else had made the reservation for them, but under the wrong name.

"I highly recommend it! " Read full review on TripAdvisor 7/2/2011 Vote

4. First the hotel had the reservation wrong.

"25th Anniv " Read full review on TripAdvisor 10/8/2009 Vote

5. Maintenance came twice, but they just said that nothing was wrong and referenced the clearly incorrect reading on the thermostat.

"Complete Disappointment " Read full review on YahooTravel 8/26/2009 Vote

6. WRONG.

"Disappointing wedding night!!! " Read full review on TripAdvisor 7/24/2008 Vote

7. I actually booked the wrong date and the manager honored my future request.

Read full review on MyTravelGuide 8/24/2005 Vote

8. I accidently booked the wrong date, however they honored my future request.

Read full review on MyTravelGuide 8/24/2005 Vote