Hilton Houston, Houston, Rude

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Rank

40th

Out of 718

Hilton Houston	Average Price: $132 Check Rates

Hotel Class:

3000 NASA Road One

Houston, 77058-4322 View map

2-Star Hotel Rank: 3 of 199
Average review rating: 3.56

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (71) , Travelocity (4) , TripAdvisor (100) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit high (1) bad (7) barely (3) complain (6) complaint (6) cope (2) cramped (2) damage (5) dated (3) dirty (6) disappoint (11) expensive (6) hassle (2) issue (4) lack (6) loud (3) mess (2) mold (3) noise (11) outdated (3) overpriced (3) peeling (3) poor (4) poorly (2) pricey (2) problem (10) rude (6) scary (1) shame (1) shock (1) sick (1) slow (2) smell (9) smelly (2) smoker (1) stained (2) stale (1) tacky (1) tear (1) terrible (6) tiny (4) unacceptable (4) uncomfortable (2) unfortunate (1) urine (1) was a joke (1) weird (1) worn (2) worst (4) wrong (8)

Rude	Appears in 6 comments.

The following words were used in comments with Rude:
guest (2) order (2) wedding (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Thank you for the apology, but that was a MANAGER who was so rude on the phone?.

"Poor customer service! " Read full review on TripAdvisor 5/9/2011 Vote

2. The next morning we ordered breakfast and were appalled by the rude service when we called down to order.

"Poor customer service! " Read full review on TripAdvisor 5/9/2011 Vote

3. In the morning housekeeping came and was rude when we said no thank you.

"WORST EXPERIENCE EVER!!!! RUDEST STAFF " Read full review on Travelocity 1/1/2009 Vote

4. I explained this to the staff, and they were still nothing but rude.

"WORST EXPERIENCE EVER!!!! RUDEST STAFF " Read full review on Travelocity 1/1/2009 Vote

5. I specifacly told her that I wanted to file a personal complaint on the gentleman that was there in her place because of his rudeness to my husband and our guests.

"Wedding Disaster " Read full review on TripAdvisor 11/1/2007 Vote

6. The wedding coordinator was not present and in her place was another gentleman that was extremely rude from the beginning especially to our guests on our wedding day.

"Wedding Disaster " Read full review on TripAdvisor 11/1/2007 Vote