Hilton Houston, Houston, Lack

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Rank

40th

Out of 718

Hilton Houston	Average Price: $132 Check Rates

Hotel Class:

3000 NASA Road One

Houston, 77058-4322 View map

2-Star Hotel Rank: 3 of 199
Average review rating: 3.56

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (71) , Travelocity (4) , TripAdvisor (100) , YahooTravel (4)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit high (1) bad (7) barely (3) complain (6) complaint (6) cope (2) cramped (2) damage (5) dated (3) dirty (6) disappoint (11) expensive (6) hassle (2) issue (4) lack (6) loud (3) mess (2) mold (3) noise (11) outdated (3) overpriced (3) peeling (3) poor (4) poorly (2) pricey (2) problem (10) rude (6) scary (1) shame (1) shock (1) sick (1) slow (2) smell (9) smelly (2) smoker (1) stained (2) stale (1) tacky (1) tear (1) terrible (6) tiny (4) unacceptable (4) uncomfortable (2) unfortunate (1) urine (1) was a joke (1) weird (1) worn (2) worst (4) wrong (8)

Lack	Appears in 4 comments.

The following words were used in comments with Lack:
lacking (6) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Her lack of customer service skills and her lack of concern for our group and its needs were deplorable.

"This review is for group events only " Read full review on TripAdvisor 1/8/2012 Vote

2. She was undependable, unresponsive, showed lack of concern, showed lack of respect, didn't return calls, didn't respond to emails, and finally a member of our committee had to threaten to report things up the corporate ladder to get things done right.

"This review is for group events only " Read full review on TripAdvisor 1/8/2012 Vote

3. The restaurant, while offering higher end entrees ($20-25 range), lacks the level of service that would correspond to such a price range.

"More potential than it delivers " Read full review on TripAdvisor 12/11/2011 Vote

4. This hotel lacks hospitality from the managers.

"Wedding Disaster " Read full review on TripAdvisor 11/1/2007 Vote